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Reads


Experiment link -

Plat funnel metrics
Re level funnel metrics
CTR
Ads and 80 OC impact
Feature funnel → CTA clicked → Products viewed inside the bottom sheet → A2C → Ordered
Net VC / OC coming in through the new build



Context -

The experiment aimed to address key user issues leading to low conversion rates by driving intent towards suitable alternatives across core browsing real estates.
Launched on August 29th, Early reads indicate slight increase in platform O/V of 0.1%, offset from 0.28% decline in V/Vi, resulting in a 0.18% drop in platform gross (O/Vi.
CTRs varied at 2-6% levels basis real estate with a strong co-relation detected between of real estate’s conversion and feature’s CTR.
Search and Wishlist were the key real estates positively impacted, showing O/Vi gains of 0.26% and 2.3% respectively.

Experiment details -

Experiment was launched on 29th August on all major REs (CLP, Search, Collections, FY feed, Wishlist and PDP reco) with the following variants -
Control - Doesn’t view CTA on any real estate
Test 1 - Icon placed on product image below wishlist icon
Test 2 - Icon placed on product image on bottom right corner
The build couldn’t be tested with FTUX due to stringent timelines pre code freeze

UX -

Screenshot 2024-09-10 at 5.27.22 PM.png

Early reads -

O/Vi and CTR are lower across the platform & individual real estates when CTAs are placed at the bottom right of the image card
Platform O/Vi is down by ~0.2%, with negative impact seen across reco, CLP, collections, and FY
O/Vi looks directionally positive for high-intent real estates like -
Wishlist: 2.3% improvement in Gross O/Vi (1.7% O/V and 0.7% V/Vi increase)
Search: 0.26% improvement in Gross O/Vi (0.38% O/V increase, offset by a 0.12% V/Vi drop)
Feature CTR is ~2% for browsing-heavy REs like search and CLPs, but significantly higher at ~7% for wishlist due to presence of FTUX. The FTUX variant for other REs will be launched post code freeze
We have observed CTR decaying DoD and are currently figuring UX comprehension from a mix of user LODs and instrumentation validation
We’ve seen strong correlation between CTR and conversion improvement across most REs, except for CLP (R = 0.85 between CTR and O/Vi / R = 0.82 between CTR and V/Vi)

Detailed reads


Funnel trends -
Cohorts
Cohorts
Real estate
Duration
O/C
C/V
O/V
V/Vi
O/Vi
T/Vi
GMV/Vi
AOV
N/G
Net_orders/Vi
NMV/Vi
CTR
Notes
Test 1 - CTA on top
12
Test 1 - CTA on top
Platform
Post
-0.15
0
-0.15
-0.56
-0.71
-0.39
-0.91
-0.2
2.58
1.85
0.56
6.83%
Open
Test 1 - CTA on top
Platform
Pre
-0.16
0
-0.16
-0.16
-0.31
-0.12
-0.38
-0.07
0.03
-0.28
-0.33
Open
Test 1 - CTA on top
Wishlist
Post
2.96
-0.96
1.98
-0.1
1.87
2.56
1.24
-0.63
24.51
26.84
25.48
17.5%
Open
Test 1 - CTA on top
Wishlist
Pre
-1.59
0.06
-1.53
-0.29
-1.81
-0.94
-2.19
-0.38
-0.64
-2.44
-2.83
Open
Test 1 - CTA on top
Search
Post
0.3
-0.28
0.01
-0.5
-0.49
-0.42
-0.71
-0.22
1.11
0.61
0.18
4.7%
Open
Test 1 - CTA on top
Search
Pre
-0.22
0.04
-0.18
-0.12
-0.31
-0.31
-0.34
-0.03
-0.01
-0.32
-0.29
Open
Test 1 - CTA on top
CLP
Post
-0.59
-0.12
-0.72
-1.1
-1.81
-1.02
-2.28
-0.47
2.21
0.37
0.41
4.3%
Open
Test 1 - CTA on top
CLP
Pre
0.33
0.03
0.36
-0.26
0.1
0.07
0.15
0.05
0.26
0.36
0.17
Open
Test 1 - CTA on top
FY feed
Post
-0.37
-0.91
-1.27
-0.69
-1.95
-1.61
-1.58
0.37
-0.25
-2.19
0.62
0.8%
Open
Test 1 - CTA on top
FY feed
Pre
-0.8
-0.07
-0.87
-0.06
-0.93
-0.58
-1.31
-0.38
0.57
-0.37
-0.66
Open
Test 1 - CTA on top
PDP Reco
Post
-0.37
0.11
-0.26
-0.57
-0.83
-0.65
-0.91
-0.08
1.2
0.36
0.29
Open
Test 1 - CTA on top
PDP Reco
Pre
0
-0.05
-0.05
-0.15
-0.19
-0.21
-0.26
-0.07
0.05
-0.15
-0.19
Open
Test 2 - CTA on bottom
12
Test 2 - CTA on bottom
Platform
Post
0.38
-0.29
0.09
-0.28
-0.19
-0.2
-0.23
-0.04
0.98
0.79
-0.14
9.3%
Open
Test 2 - CTA on bottom
Platform
Pre
-0.16
0.04
-0.12
-0.03
-0.14
-0.04
-0.2
-0.06
-0.1
-0.25
-0.36
Open
Test 2 - CTA on bottom
Wishlist
Post
3.24
-1.48
1.72
0.65
2.38
2.77
2.89
0.51
-0.32
2.06
1.6
27.5%
Open
Test 2 - CTA on bottom
Wishlist
Pre
-0.35
-0.02
-0.37
-0.19
-0.57
-0.42
-1.16
-0.59
-0.54
-1.11
-1.24
Open
Test 2 - CTA on bottom
Search
Post
1.29
-0.9
0.38
-0.12
0.26
-0.07
0.33
0.07
-0.87
-0.61
-0.71
9.1%
Open
Test 2 - CTA on bottom
Search
Pre
-0.24
0.15
-0.09
0.01
-0.08
-0.05
0.05
0.13
-0.1
-0.18
-0.18
Open
Test 2 - CTA on bottom
CLP
Post
-0.44
-0.68
-1.12
-0.82
-1.93
-1.22
-2.06
-0.13
5.71
3.67
6.35
8.1%
Open
Test 2 - CTA on bottom
CLP
Pre
0.31
0.04
0.35
-0.14
0.21
0.23
-0.09
-0.3
-0.19
0.02
-0.16
Open
Test 2 - CTA on bottom
FY feed
Post
0.71
-1.42
-0.72
-0.41
-1.13
-1.75
-0.35
0.78
2.2
1.05
2.34
1.5%
Open
Test 2 - CTA on bottom
FY feed
Pre
-0.49
0.01
-0.48
0.07
-0.41
-0.23
-0.3
0.09
-0.29
-0.7
-0.87
Open
Test 2 - CTA on bottom
PDP Reco
Post
0.01
-0.14
-0.13
-0.55
-0.68
-0.63
-0.64
0.04
-0.67
-1.34
-1.62
Open
Test 2 - CTA on bottom
PDP Reco
Pre
-0.11
-0.01
-0.12
-0.02
-0.14
-0.17
-0.25
-0.11
-0.19
-0.33
-0.44
Open
DoD CTR trend -
Variant 1 / CTA on top -
image.png
Variant 2 / CTA on bottom -
image.png

Next steps -

Team to conduct LODs and validate the UX across REs
Team to check instrumentation and validate if the CTR reads are correct / Analyse reasons for a sharp CTR drop
Team to check for impact for check metrics like ad rev / user
Team to deep dive and understand underlying issue for CLPs performance








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