Objective -
Generating intent on PDP drops by pushing visibility for high conversion / relevance PDP recommedation
Problem context -
Only ~36% of PDP opens reach PDP reco. PDP reco has the highest conversion amongst all real estates.
Approach -
Opening PDP recos in a bottom sheet once user’s click on back chevron from PDPs to land back to catalog feed Show the top 20 recos in the bottom tab with a view all button Clicking on view all routes back to PDP with a scroll animation that takes users to PDP recos Animation built to assist and help users recall the position of PDP recos at the bottom part of PDPs
Experiment design -
We have setup the experiment with 3 variants namely - Test 1 - Sunset count of 3 Test 2 - Sunset count of 5 Test 3 - Sunset count of 7 Sunset refers to the number of times reco bottom sheet appears per user Experience rolled out for Android app version v18.4 / 566
Experiment launched on 10th April for ~18 Mn users via 0.37% statistically significant jump in O/V for variant 1, ~0.17% for variant 3 Statistically Significant jump in reco Net order / visitor by ~0.7-0.9% across variants. Reco contribution to net orders increased by ~0.6% per variant V/Vi is down in experiment duration across variants which can be explained by pre period normalisation error - Platform V/Vi across test variants was relatively lower by ~0.1%-0.4% w.r.t control in the pre period Reco usage post sunset has dropped by 5% across variants. Metric accuracy to be confirmed Scale up decision - O/Vi and NMV/Vi at platform is positive but is yet to mature for significance. Conversations initiated with data team to scale up the audience size to 10% app opens
Metrics -
OC from PDP reco between test and control O/V → V/Vi → O/Vi → GMV/Vi → Net orders/Vi → NMV/Vi for PDP reco specifically between test and control Bottom sheet usage tracking - Out of test users, how many have seen / interacted and exhausted the bottom sheet popup Reco usage post sunset - How is net PDP reco usage holding post sunset - Look at V/Vi on PDP recos pre and post sunset for the same duration
Next steps -
Experiment with alternative ways to assist in PDP reco rediscovery like - FIF widget placed on feeds when users click back from PDP Creating stepper tabs on top of PDP alongside FIF / bottom sheet experience Involve design to do a thorough outside IN and suggest best experience for reco rediscovery