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PIVOT Q2 CSAT Results and Action Items
NPS
Leader Survey
Posted in #leader-of-others Slack Channel
Open: Tuesday, June 27th - Friday, July 14th
Response Rate: 30.3% (10/33)
Down from 38.2%
Trend Tracking from Quarter to Quarter
End User Survey
Posted in #general Slack Channel
Open: Wednesday, June 28th - Thursday, July 13th
Response Rate: 4.8% (8/167)
Down from 5.1%
Trend Tracking from Quarter to Quarter
Action Items
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