Meeting Date:
Agenda
Announcements & Reminders
KnowBe4 Cybersecurity Training is due today (send a reminder in #pivot-team) July 360 Week - any important Leverage Day topics? Christa - Seth and Michelle, drive a discussion around integrating with 3rd party applications Dan - How do we build a system for integrations? Python Library for integrations Conversation on CW and it’s future Continued use and phase out Priority Changes / Escalations
Business Services > - Add to next sprint Initial Database Design (ERD) create and reviewed completed Possibly the Bill Quality list page BR > Add portal integration to HubSpot directly and/or evaluate increased integration with ConnectWise to align sales/quoting process with CW Opportunities Anne said she brought up this during the meeting at the end of May; besides having an endpoint to create the Deals, the actual cutover or expansion of the portal integration with HubSpot needs to be prioritized with BR/our whole team In the first version we should be creating both the HubSpot deal, the ConnectWise Opportunity, and all the necessary cross reference associations to keep the two systems in sync Create Priority List for tomorrow’s sprint What is being carried over from the previous sprint? What has come up in the last two weeks from Business Alignment meetings? Discussion topics
Maintenance Processes & Procedures in Enablement Hub Managing ConnectWise Replication General Updates on our 3rd Party Software (Matamo, Tableau) Stop maintenance next year Confirm we are able to still access and use the version we are one when we stop PIVOT Product meeting cadence status MH - got an email from Jay on 5/30 requesting a version of Manage360 for submitting & tracking tickets. Jay is open to using the Support Center to hit a Q3 target but was curious on long it would take. This reminded me of getting a PIVOT Product cadence setup. I plan to discuss in detail during a regularly scheduled meeting this Thursday (8th) Keeping this item on our radar, we need to encourage the team to continue meeting & working on experiments. Next steps in the BNW book club are for at least one group to have an experiment to propose and discuss with the whole team.
Other Open Action Items List 7
6/5/2023
