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Final task Project-Based Internship - Michelle Angelica - Rakamin PM
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Product Discovery #1

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Identify Problem Space

Problem Space
Types
Values
1
User outcome What is the end benefit your target audience want?
End Benefit for HR Managers: Streamlined and efficient recruitment processes that save time and reduce the costs associated with hiring.
End Benefit for Recruiters: Access to tools that accurately evaluate candidates and manage large candidate pools effectively.
End Benefit for Hiring Managers: Recruitment processes that are streamlined, compliant, data-driven, and enhance candidate experience.
2
User motivation ​Why would the user want to achieve the end benefit?
HR Managers: Driven by the need to fill positions quickly in a competitive job market and the pressure to optimize recruitment costs.
Recruiters: Motivated by the desire to accurately assess candidates' suitability and streamline the management of applications.
Hiring Managers: Seek to improve overall recruitment quality, ensure compliance, and enhance the candidate experience to build a strong employer brand.
3
Status quo ​What solutions do people use now? What’s their current workflow?
Current solutions include Applicant Tracking Systems (ATS) and various recruitment software, manual screening processes, and traditional recruitment agencies.
These methods are often slow, costly, and sometimes fail to effectively assess the cultural fit and potential of candidates.
4
Gaps with the current solution ​What frustrations do users have with the status quo?
Technological Overload: While ATS and other technologies streamline some processes, they can depersonalize the recruitment experience and be complex to manage.
Compliance Challenges: Staying up-to-date with data privacy laws and ensuring compliant recruitment is increasingly difficult.
Efficiency and Cost: Current methods are often time-consuming and expensive, lacking efficiency in connecting businesses with the right candidates swiftly.
Candidate Experience: Many systems fail to provide a positive candidate experience, which is crucial for employer branding.
Adaptability: Difficulty in adapting to rapid market changes and evolving candidate expectations.
5
Problem space
The problem space revolves around the need for a hiring platform that balances technology and human interaction, adapts quickly to market changes, maintains compliance and data security, and enhances the overall candidate experience. The platform must address the inefficiencies, high costs, and complexities of current recruitment processes while catering to the specific needs of HR managers, recruiters, and hiring managers in various industries, particularly in tech startups and multinational companies in Indonesia's urban hubs.
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