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OPS KPI Dashboard

Crafting Key Performance Indicators for streamlining design operations

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Human Centricity
3
Quality
5
Consistency
6
Career path (training program and events attending)
Create a career path with a dedicated design training program
Marion Castel
Team Directory
Create a DD team directory in Coda
Marion Castel
On-boarding / Off-boarding
Set up on-boarding and off-boarding process
Marion Castel
PM
Przemek Mroz
Quality Score Card
Have Top Management qualitative key Metrics defined with the team leads.
Marion Castel
Design acculturation presentation
Have a presentation on design acculturation available for our team members during a Design Critics Workshop, incorporating team inputs and ensuring its adoption
PM
Przemek Mroz
Research Ops plan
Draft the Research Ops V1 plan for 2025
Marion Castel
UX and design maturity matrix
Create a UX Maturity Matrix to identify improvement and focus areas
Marion Castel
Design practice animation
Increase DD team rituals participation and satisfaction rate, track it in coda and monitore it via a Rituals Animation Survey (Guild + TREX + Coffee+ Design Review / Open Lines)
Marion Castel
PM
Przemek Mroz
Team goals harmonization
Ensure team leads set goals aligned with the Digital Design (DD) team's objective and effectively cascade them to their teams.
Marion Castel
Consistency Scorecard
Have Top Management consistency key Metrics defined with the team leads.
Marion Castel
Documentation
Set up the right tool environment to facilitate communication and provide effective support to employees
Marion Castel
Design workflow process
Set Design workflow process and drive Digital Design Team adoption
PM
Przemek Mroz
Design Ops acculturation
Build awareness around Design Ops impact outside our Digital Design Team
Marion Castel
Figma organization
Improve Figma organization
PM
Przemek Mroz

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