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Client Guide

Everything you need to know about Luxe Designs
Luxe Industries has created this client guide for several reasons. We aim to inform you about everything you might want to know. We also want to entertain you while you wait for your product. Lastly, we hope to provide guidance on anything you may need.
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For Our Clients

The service provided by Luxe Industries, whether that is buying a small product or helping you create a whole server, is always the highest quality possible. Our team prides itself on being understanding, knowledgeable, and, above all else, friendly and approachable. Throughout every stage of the purchase process, our team is there to help, always looking to make the experience as enjoyable as possible.
We understand that you want your product quickly and without hassle. That's why we're committed to making the process as smooth and painless as possible. So, we have helped decrease our wait time by expanding our team and with this we have also expanded the amount of services we do. On average wait time can be 1 hour to 1 day depending on the project.
We look forward to welcoming you here at Luxe Industries.
All the best The Luxe Industries Team
FAQ & General Information
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Welcome
Welcome to Luxe Industries, we hope you are relaxed and worry free as we work on whatever it is you need. We are a small Roblox design and tech group that specialises in primarily roleplay related products. We are a very trusted company within the Roblox computer and we have had over 100 satisfied customers. Our Company is renowned for first class customer service and we pride ourselves for being honest, genuine, friendly and approachable and we endeavour to go above and beyond to make your experience special. We believe in having and keeping wonderful relationships with our customers and we are always ready answer any questions you may have.
Payment Methods
Payment is required before the product is given to you. So, we will always show you a preview of the product before you pay and if you have any concerns or any issues we would be happy to fix them for you. Now onto the payment methods we have the following: Giftcards: Only certain gift cards are accepted which are roblox and amazon gift cards Robux: Robux is the preferred payment method because it is quite easy to transfer Cashapp: Cashapp is sometimes accepted and terms do apply depending on what the product is Discord Nitro: Discord nitro is always accepted but is not always recommended because you may have to pay more than standard price
What is Luxe Industries mission statement?
Luxe Industries’ mission statement is “Connecting clients with the things they need to be successful by providing fast and reliable services.”
FAQ & General Information
Welcome
Description
Welcome to Luxe Industries, we hope you are relaxed and worry free as we work on whatever it is you need.
We are a small Roblox design and tech group that specialises in primarily roleplay related products. We are a very trusted company within the Roblox computer and we have had over 100 satisfied customers. Our Company is renowned for first class customer service and we pride ourselves for being honest, genuine, friendly and approachable and we endeavour to go above and beyond to make your experience special. We believe in having and keeping wonderful relationships with our customers and we are always ready answer any questions you may have.
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Staff

Clothing
Clothing Design Supervisor
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Senior Clothing Designer
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Clothing Designer
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Graphics
Graphic Design Manager
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Graphic Design Specialist
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Senior Graphic Designer
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Graphic Designer
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Marketing & Community & Sales
Marketing, Community, & Sales Manager
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Marketing, Community, & Sales Assistant Manager
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Account Executive
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Product Marketing Specialist
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Event Cordinator
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Sales Representative
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Account Manager
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Outreach Specailist
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Quality & Testing
QA Tester
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QA Tester
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Moderation
Head of Moderation
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Moderator
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Moderator
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Administrative
Chief Executive Officer
Conor
Chief Operating Officer
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Chief Marketing Officer
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Community Manager
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Director of Graphic Design
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