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Emails & SMS Messaging
Email/SMS Templates
This SOP will outline:
Nuances of Email/SMS templates
How to create templates
Method
Navigate to the
Settings
.
Click the
Templates
page
under the
Communication
section.
Click the
+ New Template
button on the top right of the page to create a new template.
To create an Email template, make sure you are in the
Email
page
To create an SMS template, make sure you are in the
SMS
page
Create the template as desired.
Give the template a name that will help you easily identify the contents of the template
Use template tags to automate the personalisation of the email/SMS you are sending!
Attach any files to the template you wish to send to the prospects/clients.
Once you are done and happy with your template, click
Save.
Want to print your doc?
This is not the way.
Try clicking the ⋯ next to your doc name or using a keyboard shortcut (
Ctrl
P
) instead.