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October 2021

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NAMPOST

Tender Title: For Establishing of NamPost Post Limited Business Digital Transformation

Procurement No: NP/09/2021/08

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Client Details
Ms. R KnittleTel:
201 3067
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NamPostTenders@nampost.com.na
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Bid box location

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Due Date: 30/09/2021 @11am
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Issued on: 01/09/2021
Nampost 2
Requirements
Description
Bid Self-Score
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Compliance Requirements
Bidder Eligibility (Certified By Police if copies)
Certified Copy of Company Registration Certificate
Original Valid Good Standing Tax Certificate
Original Valid Good Standing Social Security Certificate
Copy Affirmative Action Compliance Certificate (Equity Employment Commissioner)
Bid Securing Declaration (Signed and Stamped)
Written Undertaking in terms of section 138 (Signed and Stamped)
Company Profile
Power of Attorney

Submission Requirements
Consultant must submit the original and 2 copies of the Technical Proposal, and 2 copies of the Financial Proposal
No Electronic email
Submission deadline
Contract Duration
Proposal Validity: 30 Days
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Notes
Please provide an overview of your business operation by describing the following:
Company Vision and Objectives
Company Structure
Number of Employees
Number of years in business
Ownership structure and number of directors
Approximate annual turnover
Confirmation of location of business operations in Namibia
Customer list and customer industries
Preferred market segment
Other 3rd party suppliers your company relies on to render this type of service.
What can your company offer to ensure future relevance of intended technology
Proof of successful Digital Innovation related to NamPost and within which industry
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Compulsory Requirements
Four letters of reference from different customer where the company has offered the services in the same industry / sector
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Project Key Goals/ Objesctive
To assist NamPost in the digital transformation of its business via agreed criteria.
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Project Duration
The contract period will be aligned with the overall project deliverables. The project must not take longer than 6 (six) months.
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Scope of Services
Digital Maturity and Capacity Assessment
Delivery of use cases for the NamPost business based on:
Description of current business process.
Current Risk per business process (those identified as important).
Current Situation – what is the current pain in the business process?
New or proposed improvement to that business issue or New Value Proposition.
Benefits of new / intended business process (this makes it measurable).
Assessment/judgement of all digital use cases against strategic or operational needs, or a combination of both.
Must Haves - much improved business efficiency, improved revenue / customer centricity.
Quick Wins - little effort, significant business benefit, fast implementation
Don’t Touch – significant effort, minimal business benefit.
Low Hanging Fruit – resources available, little effort, improved efficiencies, some costs.
Delivery of Benefit Analysis per business and support unit use case.
Delivery of Priority Digital Use Cases – priority assessment.
Delivery of Digital Road Map for both, Business & Support Units.
Describe the general method or approach you would undertake to deliver the service (as listed in the scope of work section), such as:
· Number of staff required
· Project management methodology
· Any key project risks or issues
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Notification period to Bidders
30 days After closing date
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Experience of the Consultant
General and specialist services offered
Skills, qualifications, and competencies of staff
Industry experience
Success stories – proof of service delivery
Contractual offerings, such as guarantees and penalties
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