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Roshan
Roshan Arellano
Name
Position
Date
Notes
1
Roshan Arellano
Sales Manager
5/6/2022
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Addressing unreasonable demands
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Solving tough problems
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Tristique senectus et netus et malesuada fames ac. Tortor dignissim convallis aenean et tortor at risus viverra. Leo in vitae turpis massa sed elementum tempus. Penatibus et magnis dis parturient montes nascetur. Nunc lobortis mattis aliquam faucibus purus. Vitae aliquet nec ullamcorper sit amet risus nullam eget. Velit laoreet id donec ultrices tincidunt arcu non. Semper eget duis at tellus at. In metus vulputate eu scelerisque felis imperdiet proin. Sed viverra ipsum nunc aliquet bibendum enim facilisis gravi
Handling misleading information
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Anticipating a challenge
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Project implementation
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Question
Addressing unreasonable demands
Script
Tell me about a customer or stakeholder who made unreasonable demands of you or your team. How did you resolve it?
Question Details
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1
Nudge
Attributes of a good answer
Attributes of a poor answer
What was your initial reaction to the demands? What was the outcome of the situation?
Used communication strategies to set expectations and make compromises
Did not try to change the outcome of the situation, did not communicate to the customer or their teammates
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Response
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Notes
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