Skip to content
Values their employeesEncourages out-of-the-box thinkingProvides opportunities to learn and grow my skillsHas a collaborative environment
Who Am I?
Professionally, I’ve spent the first decade of my career in HR and Benefits, managing vendor files, reporting, and annual enrollment activities—work that overlaps heavily with business analysis. In my current role, I consult with organizations on how to interpret their engagement survey data and translate insights into meaningful focus areas and actionable strategies.
Over the last few years, I’ve leaned deeper into using data to tell the story behind the customer experience. That’s where I found my stride. Being a Customer Success Manager has been incredibly fulfilling, especially the work around guiding the customer lifecycle, identifying needs before they surface, and shaping long-term outcomes.
As I think about my next chapter, I’m drawn toward a role where I can pour my energy into crafting and implementing exceptional user experiences—strengthening loyalty, increasing retention, and making sure each customer feels understood and supported.
Outside of work, you can usually find me cruising somewhere beautiful, globe-trotting, shopping, spending time with my family, or spoiling my pup, Saint.
Strength
I don’t pretend to know everything, but I show up with an unlimited willingness to learn, evolve, and level up. If there’s a gap, I’ll close it. If there’s a skill to master, I’m on it. That mindset keeps me adaptable, humble, and always growing.
Weakness
I’m naturally creative and love imagining new approaches to solve problems. But I’ve learned that “new” isn’t always “better.” Some processes are tried, true, and efficient for a reason. I’ve learned to strike a balance between innovation and respect for what already works—by listening first, understanding the existing success path, and introducing changes only when they genuinely enhance outcomes.
Next Play......
I want to be employed by a company that:
Want to print your doc?
This is not the way.
This is not the way.
Try clicking the ⋯ next to your doc name or using a keyboard shortcut (
CtrlP
) instead.