How to Define Customer Journey Stages

Do you feel that at some stage of your customer journey you have a customer churn?
To find out where and why it happens exactly, you don't need to shake a magic ball or deal tarot cards. You should simply break your customer journey into stages and analyze which touchpoints require your attention, which channels spoil communication with clients, and so on.
How to define the stages correctly? You can find out on our blog, just click the

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