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Competency Matrix


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GitLab Competencies
6
Level
Values
Demonstrates Competency By...
Take Knowledge Assessment
Junior/Associate
Collaboration
Develops collaboration skills by learning from other team members
Open Assessment
Results
Develops the skills needed to commit and execute on agreed actions.
Open Assessment
Efficiency
Developing an understanding of being a manager of 1: Take responsibility for your own tasks and deliver on commitments Brings up ideas for process improvements to 1:1s. Learns to write everything down as it is far more efficient to read a document at your convenience than to have to ask and explain.
Open Assessment
Diversity Inclusion & Belonging
Develops an understanding of the impact of biases; seeks to learn more about their own biases. Is accountable for their actions, apologizes and learns from their mistakes.
Open Assessment
Iteration
Develops own knowledge by trying and failing. When asking questions isn't content with silence or unhelpful/incomplete responses, seeks out primary sources.
Open Assessment
Transparency
Uses public issue trackers, projects, and repositories when possible. Looks for opportunities to publicly share the things that they are working on.
Open Assessment
Intermediate
Collaboration
Grows collaboration skills by using different types of communication; files issues appropriately, asks in the right Slack channels and uses the right labels.
Open Assessment
Results
Applies commitment to results and demonstrates ability to execute on agreed actions.
Open Assessment
Efficiency
Has a growing understanding of efficiency and is acting by surfacing process inefficiencies in the team Seeks out ways to be more effective in their role, while also starting to mentor others in ways to work efficiently.
Open Assessment
Diversity Inclusion & Belonging
Has a growing understanding of the impact of biases; fosters a sense of inclusion and belonging on their team. Holds themselves and peers accountable for upholding this value by kindly pointing out when mistakes might be made. Encourages an inclusive team environment where differences are encouraged and everyone can contribute.
Open Assessment
Iteration
Actively looks for opportunities to iterate and contribute to boring solutions. Balances short term gains and long term benefit with team’s help. Ships things that aren't 100% knowing that you'll either be able to improve them in the next revision. Asks questions with abandon. Publicly shares failures if you'll help colleagues learn.
Open Assessment
Transparency
Provides context and background on projects and issues so that those with no prior knowledge are able to contribute to the discussion. They welcome feedback and new ideas as they know that will lead to a better solution.
Open Assessment
Senior
Collaboration
Models collaborative behavior for fellow team members and others within the group.
Open Assessment
Results
Models a sense of urgency and commitment to deliver results.
Open Assessment
Efficiency
Models a culture of efficiency within the team where people make good, timely decisions using available data and assessing multiple alternatives Models using boring solutions for increasing the speed of innovation for our organization and product
Open Assessment
Diversity Inclusion & Belonging
Actively aware of how bias or exclusion might occur on a team and helps to facilitate a team environment where team members belong and feel safe. Models empathy with their interactions with customers and cross functional team members.
Open Assessment
Iteration
Independently balances short term gains and long term benefit. Identifies opportunities to model the processes around iteration. If a colleague privately asks a question, asks the question in a public channel (if they don't know the answer). Models a growth-mindset by exposing the limits of your knowledge and demonstrating the machine you've built to fill those gaps.
Open Assessment
Transparency
Continually surfaces improvements across their functional area of expertise. They share feedback with others and understand how to disagree and commit to final solutions. They model what it means to be as open as possible.
Open Assessment
Staff/Manager
Collaboration
Coaches team members on how to collaborate more effectively and pointing team members to the right channels to collaborate.
Open Assessment
Results
Coaches team members to collaborate and work iteratively towards results with the focus on the outcome and not hours worked.
Open Assessment
Efficiency
Takes ownership of own team process inefficiencies, implements cross team efforts in ensuring things are running smoothly Implements a way of working in the team where team members first search for their own answers and, if an answer is not readily found or the answer is not clear, ask in public as we all should have a low level of shame
Open Assessment
Diversity Inclusion & Belonging
Implements best practices to limit bias on their team. They ensure blameless accountability is practiced throughout their team. Creates an environment where team members feel safe to share ideas and welcomes individual differences.
Open Assessment
Iteration
Is able to take long term goals and turn them into small actionable steps that can be implemented in an iterative way. Identifies and prevents decisions that are not “two-way door decisions”. Ships. All the time. Sounds like a broken record in discussions with more junior members of the team; always asking if we can make something smaller.
Open Assessment
Transparency
Implements open processes across their team. They also track team issues and projects openly so their team members are aware of everything that is happening on a team at a given time. They leverage feedback to drive the best possible outcomes with the information they have available. They also share feedback with their team and their peers in a timely, kind manner so their position on a given topic is known.
Open Assessment
Senior Manager
Collaboration
Fosters collaborative decision making and problem solving across the departments.
Open Assessment
Results
Fosters a culture of ownership for own performance.
Open Assessment
Efficiency
Takes ownership of group level process inefficiencies, guides cross sub-departments in ensuring things are running smoothly Fosters a culture in the sub-departments where you respect others' time and promote self-service and self-learning
Open Assessment
Diversity Inclusion & Belonging
Proactively finds ways of facilitating an inclusive team environment and assesses processes to protect against unconscious bias. They hold their team members accountable including cross functional stakeholders. Promotes individual differences across their team and other departments.
Open Assessment
Iteration
In addition to upholding the requirements of a Staff/Manager level, a Sr. Manager practices and fosters the value of iteration to team members. They hold their team members accountable for iteration and boring solutions.
Open Assessment
Transparency
Fosters and coaches openness across cross functional departments. They lead cross functional issues, projects and ideas inviting feedback to generate the best possible solution. They hold their teams accountable to continue to find opportunities to share things openly. They give feedback to their team members, peers and managers in a timely, kind manner so their position on a topic is known.
Open Assessment
Director
Collaboration
Drives team collaboration across divisions/departments, silos, and division boundaries.
Open Assessment
Results
Drives efficient execution of results ensuring collaboration between team members.
Open Assessment
Efficiency
Drives the framework of frugality on a department level and owns departments efforts in ensuring things are running smoothly Drives efficient resolution of highly complex or unusual business problems that impact the department / team. Holds their managers and peers accountable for upholding this value
Open Assessment
Diversity Inclusion & Belonging
Drives diversity, inclusion and sense of belonging across their department. They hold their managers and peers accountable for upholding this value. They are actively involved in the execution of D&I strategies and encourage others to participate.
Open Assessment
Iteration
In addition to upholding the requirements of a Sr. Manager, a Director proactively finds ways to drive the value of iteration and boring solutions.
Open Assessment
Transparency
Drives their departmental strategy with openness as a key value. They hold their management team accountable to working openly and pushes them to make everything transparent even when it might be difficult to do so. They coach managers on the value that additional feedback can bring to the end solution.
Open Assessment
Senior Director
Collaboration
Develops networks and builds partnerships, engages in cross-functional activities; collaborates across boundaries, and finds common ground with a widening range of stakeholders. Utilizes contacts to build and strengthen internal support base
Open Assessment
Results
Develops quarterly OKR's ensuring the performance and results of one or more teams.
Open Assessment
Efficiency
Develops the framework and strategy of frugality cross division. Resulting in efforts ensuring things are running smoothly Develops leaders to action on division/department/team inefficiencies. Hold their management teams accountable for upholding this value.
Open Assessment
Diversity Inclusion & Belonging
Embeds the value of Diversity & Inclusion across their division and finds opportunities to limit the impact of bias on decision making processes. Uses feedback and data to formulate a strategy on how to make improvements. They hold their management teams accountable for upholding the value.
Open Assessment
Iteration
In addition to upholding the requirements of a Director , a Sr. Director embeds the value of Iteration across the department and division. They use their cognitive and analytical abilities to anticipate and adapt to unpredictabilities in regards to strategic risk in a way that benefits all involved.
Open Assessment
Transparency
Develops leaders that work openly and continue to provide timely, kind feedback across their division. They develop leaders that drive their teams with openness as a foundational part of the way that they operate.
Open Assessment
VP
Collaboration
Leads collaboration and teamwork in daily routines, prioritizing interactions, information sharing, and real time decision making across divisions/departments. Encourages greater cross-functional collaboration among e-team leaders.
Open Assessment
Results
Leads the achievement of results while driving the continued alignment to our values of collaboration, efficiency, diversity, iteration and transparency.
Open Assessment
Efficiency
Leads with efficiency across the company. Ensures efficient resource allocation decisions across the company Leads across company strategy and policy improvements that move the business towards more efficiency. They hold their senior management and the e-group accountable for upholding this value
Open Assessment
Diversity Inclusion & Belonging
Leads with the value of Diversity & Inclusion across the company and finds opportunities to limit the impact of bias on decision making processes. They sponsor internal initiatives to increase trust, psychological safety and inclusion. They hold their senior management and the e group accountable for upholding this value.
Open Assessment
Iteration
In addition to upholding the requirements of a Sr. Director , a VP leads the way for the value of Iteration across the division and cross functional teams. They confidently lead their teams through change and proactively take risks based on values and the strategic vision.
Open Assessment
Transparency
Leads the company by being open in all things. They are open with things that might traditionally not be shared broadly. They communicate directly and provide feedback in a timely manner to initiatives happening within their department and across the company. They hold the e group and other leaders accountable for upholding this value.
Open Assessment
EVP/CXO
Collaboration
Champions collaboration and teamwork into daily routines, prioritizing interactions, information sharing, and real time decision making across divisions/departments. Champions cross-functional collaboration among e-team leaders and GitLab.
Open Assessment
Results
Leads the achievement of results while driving the continued alignment to our values of collaboration, efficiency, diversity, iteration and transparency.
Open Assessment
Efficiency
Champions GitLab's strategy for efficiency internally and externally. Constantly looking for efficiency improvements cross company and holding other e-group members accountable for upholding efficiency too. They are comfortable leading through frugality and accepting of mistakes
Open Assessment
Diversity Inclusion & Belonging
Champions the value of Diversity, Inclusion and Belonging into the company's strategy. They champion and sponsor internal and external D&I initiatives. They speak to the importance of this value in company-wide meetings. They hold their leaders and other e group members accountable for upholding this value. They continuously seek ways to increase trust, psychological safety and inclusion across the broader company.
Open Assessment
Iteration
In addition to upholding the requirements of a VP, the EVP champions the value of Iteration across GitLab. They are comfortable leading through discomfort and the unease associated with change and innovation.
Open Assessment
Transparency
Champions transparency both internally, across the company and externally. They participate both internally and externally in events and share the value that being open can provide to increasing trust with team members and others that interact with our product. They provide timely, kind feedback with initiatives happening internally and externally. They hold the e group and other leaders accountable for upholding this value.
Open Assessment
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