Constructive conflict for Committed decisions, Accountability and Results. Today’s Pitching team dispute if we should put investors manually both in Airtable and Strapi resulted in a decision to remove Airtable as a burden. While parsed data should be uploaded to Strapi directly. A CRM will be implemented in the future and be connected with Strapi (or other platform solution). The conflict resulted in the decision which teammates want to commit to. That is a classic example of productive conflict from top management book
. Fear of such conflicts results in mediocre decisions, Lack of Commitment, Lack of Accountability and Results.
PS. Beware that the book is criticised for lack of robust data:
“For example, when the trust level among team members is low, Lencioni recommends that leaders put them through a series of personal disclosures. However, there is little likelihood that these activities can build trust in dysfunctional work teams. According to Katzenbach and Smith, the only effective method for teams to build trust and cohesion is to do real work,
Performance is key to creating teams. A company with “high performance standards” is likelier to create high-performance teams than a company that simply teaches teamwork…. Teams function best when they can depend on their leaders to set clear standards and create dependable, supportive processes.