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Strategy Map Guide: How-To, Examples & Template
7 Steps for Developing Business Strategy Maps [+Template]
Mission, Vision, Goals
Strategy Map
All KPIs
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Strategy Map
Financial Perspective
Growth Strategy
Financial Goal:
Gain $10M in ARR
KPI
Indicator
Goal
Current
KPI
Indicator
Goal
Current
1
Revenue/Customer
Leading
$50,000.00
$40,000.00
2
EPS
Lagging
$3.45
$3.00
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Customer Perspective
Product/Service Attributes
Customer Goal:
Get a perfect NPS score of 10
KPI
Indicator
Goal
Current
KPI
Indicator
Goal
Current
1
Quality
Leading
10 NPS
9
2
Price
Leading
$5.99
$4.99
3
Availability
Leading
All 50 states
45
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Internal Business Perspective
Operations Management Processes
Internal Goal:
All processes automated
KPI
Indicator
Goal
Current
KPI
Indicator
Goal
Current
1
Supply
Leading
0 delays in supply
3 days delay
2
Production
Leading
Producing at 95% capacity
75%
3
Distribution
Lagging
10 distributors signed
5
No results from filter
Learning & Development Perspective
Human Capital Processes
Learning & Growth Goal:
5% attrition rate
KPI
Indicator
Goal
Current
KPI
Indicator
Goal
Current
1
Training
Leading
Mandatory 2-day training
1 day
2
Employee Satisfaction
Lagging
5 star rating
4.5 stars
No results from filter
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All KPIs
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