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Strategy Map Guide: How-To, Examples & Template
7 Steps for Developing Business Strategy Maps [+Template]
Mission, Vision, Goals
Strategy Map
All KPIs
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Strategy Map

Financial Perspective

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Growth Strategy

Financial Goal: Gain $10M in ARR
KPI
Indicator
Goal
Current
1
Revenue/Customer
Leading
$50,000.00
$40,000.00
2
EPS
Lagging
$3.45
$3.00
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Customer Perspective

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Product/Service Attributes

Customer Goal: Get a perfect NPS score of 10
KPI
Indicator
Goal
Current
1
Quality
Leading
10 NPS
9
2
Price
Leading
$5.99
$4.99
3
Availability
Leading
All 50 states
45
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Internal Business Perspective

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Operations Management Processes

Internal Goal: All processes automated
KPI
Indicator
Goal
Current
1
Supply
Leading
0 delays in supply
3 days delay
2
Production
Leading
Producing at 95% capacity
75%
3
Distribution
Lagging
10 distributors signed
5
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Learning & Development Perspective

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Human Capital Processes

Learning & Growth Goal: 5% attrition rate
KPI
Indicator
Goal
Current
1
Training
Leading
Mandatory 2-day training
1 day
2
Employee Satisfaction
Lagging
5 star rating
4.5 stars
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All KPIs
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