Jennifer Fry
Project Manager
Customer Experience professional and international woman of mystery with a passion for building and managing (communities, projects, paradigm shifting tools) and exploration (new countries, industries, challenges). Experience ranges over the Czech Republic, Mexico, US, Portugal in the startup world, travel & hospitality, public relations, among others. Passion for people, new technologies, experiences, and horizons. Always questioning, always learning, always shaking things up. Fiercely independent, but a key team player, as the situation requires. Currently looking for a culture that respects and thrives off its remote workforce and can make use of my 8.5+ years at Airbnb and project management expertise.
Roger Penguino
Partner Operations Manager
8+ years at Airbnb with experience in Account Management, Coaching & Leading People, Customer Service Operations, Program and Project Management
Rachael Jode
Payments CS Team Coordinator
Seeking remote opportunities that are EU/EEA friendly (US citizen with residency in a European country). Over 7 years of experience in Airbnb customer support with my final role being a Payments CS Team Coordinator. Prior to this, I was a Production Manager in the entertainment and music industry where skills learned have been truly excellent for working with challenging situations. I'm self motivated, a creative problem solver, empathetic and have deep knowledge of customer support. I am adept in and enjoy coordinating!
Some Airbnb background:
• Project management for sensitive payment issues
• Writing team workflows
• Point of contact for with payment processors
• Research and analysis
• Troubleshooting and resolving unusual/edge cases
• Customer care and communication
Mayara Zafra Stephenson
Social Media Customer Support Specialist
Specialist with 8+ years experience in technology and communication companies. Customer Satisfaction focused working within Legal, Public Policies, Marketing teams in Brazil & North America and supporting external clients in Portuguese, Spanish and English languages.
Chantrell Hart
Customer Service Representative
Diana Fonseca
costumer experience specialist
I am a proactive person and I have valuable professional skills such as conflict resolution, customer relationship management and customer satisfaction.
Whether working on academic, extracurricular, or professional projects, I apply proven problem-solving, multitasking and communication skills.
I'm looking for a remote job, full-time as I'm portuguese and at the moment I'm living in Barcelona, Spain.
Jose Zuloaga
Airbnb Expereiences Representative
Customer Care oriented writer experienced in translation tasks and multicultural environments. I speak English, Spanish and French.
I worked for the Airbnb Project as Community Education Agent, Resolutions Customer Support and Experiences Representative. Furthermore I am part of the Experiences Ambassador program and keen on this project that gave me the opportunity to continue the trip of multicultural. Please do not hesistate to contact me if any further questions and for me to share my CV.
Cathy Harrison
Manager, Open Homes Community Support
Looking for Community Support Management & Project Management opportunities, in fast-paced environments with diverse teams.
Jolene Gretz
Real Estate
I would like to work on the Airbnb for Work team.
Jahrony Coyere
FR / ENG / SP Resolutions Agent
Based in Europe, Worked for the Airbnb Project in Barcelona for 1 year As CX /Resolutions2 onto "Plus" Agent looking for new adventures.
Mark Joseph Corpuz
Customer service representative
I am currently working for Google as a Customer service representative. I was with the BPO industry for more than 7 years and I know I have a lot to offer.
I am currently looking for a remote job to sustain my mother's medical needs and continue taling care of her while working at home.