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Customer Success

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109

Department:
Customer Success
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Bay Area
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Crystal Cao
Director, Business Operations
Successful program manager who scales global processes in GDPR/CCPA/DSAR and data privacy and protection, pharmaceutical sales operations, supply chain, footwear and apparel, and test and measurement. Salesforce Administrator, ScrumMaster, and Change Management certified.
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E-mail Crystal
SF Bay Area
No
Jessica Chere
Senior Pilot, Perfect, Scale Specialist
Before Airbnb I was at Virgin America for 5 years. These past 5 years with Airbnb I helped launch experiences with the small CS team and have more recently been on the PPS team testing product updates and providing feedback. Love all things travel and exploration related.
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E-mail Jessica
SF Bay Area
No
Joselyn Erazo
Project Manager
Technical Project Manager/ Business Analyst
↗️ LinkedIn
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E-mail Joselyn
San Francisco
No
Nan Carrillo
Hotels Team Coordinator
Supervisory Customer/Team Support roles
↗️ LinkedIn
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E-mail Nan
SF Bay Area
Yes
Adrian Monroe
Team Coordinator, Claims
Highlights: Liaised with key stakeholders on sensitive and urgent cases bearing significant legal + media risk, managed 6 Claims Specialists (evaluated performance, fostered engagement), represented Claims Ops on projects such as Host Guarantee Intake redesign (informing product design, beta testing, pilot oversight, new training and workflow), worked as interim investigator with Law Enforcement Response (processed data requests, ensured compliance)
↗️ LinkedIn
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E-mail Adrian
Portland
No
Adriana Betancor Skaj
Trust and Safety: French/ Spanish Claims Specialist
I’m a Half Spanish Half American young professional, passionate about helping people, and with extensive experience in Customer Service, Safety, Crisis Management and Fraud. I'm experienced and high value and low value Claims in various departments. Fluent in French, English and Spanish, I can't wait to start my new adventure!
↗️ LinkedIn
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E-mail Adriana
EMEA
Yes
Ahmed Hassan
Customer Service
I am looking for Customer Service, Product Specialist and or any other job vacancy would fit to my profile. I am always eager to learn.
↗️ LinkedIn
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E-mail Ahmed
EMEA
Yes
Alba Blasco
Lead / Customer Service Specialist / QA / Training / KM
I am looking to grow from my past position (VIP GEX Latam team) to most suited roles; most interested departments are QA, Knowledge Management and Training. I have 20+ years experience in Customer Service and Hospitality, and I am ready to support the "behind the scenes" projects to ensure the best experience for our guests, hosts and entire community. I have previous managerial experience, and I was looking for 2020 to be my year of growth within the company. This year is still not over, so I will not give up!
↗️ LinkedIn
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E-mail Alba
Canada
No
Alizé Bailliu-Chaloux
Guest Experience Specialist
I am a dynamic, creative, detail-oriented worker with over 8 years of experience in customer service. I am a Hospitality & Tourism Management graduate looking to further develop my skills and take on a new challenge.
↗️ LinkedIn
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E-mail Alizé
Canada
No
Amanda Olson
Pilot, Perfect, Scale Specialist
I have a varied background in customer support, project and program coordination, non-profit and educational sectors, and community outreach.
↗️ LinkedIn
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E-mail Amanda
Portland
No
Amanda Ross
Senior Guest Experience Specialist
Obtain a position at a company where I can maximize my learning skills, quality assurance, program development, and working experience.
↗️ LinkedIn
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E-mail Amanda
Canada
No
Amanda Tan
Pilot Perfect Scale Specialist
↗️ LinkedIn
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E-mail Amanda
Singapore
Yes
Ana Dias
Costumer Experience Specialist
I'm an optimistic, healthy and competitive person. I believe that nothing is impossible, and we can always improve ourselves while helping other colleagues to improve, as well. Currently, I am looking for a job preferentially remote but isn't obligatory and I accept to do any shift.
↗️ LinkedIn
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E-mail Ana
Other
Yes
Ana Lurbe Huertas
Customer Success/Account Manager
Looking for my next experience in a Customer Success/Account management/Business development environment. Native Spanish speaker and full professional proficiency in English. I have a rich background in managing big accounts, strategic conversations and project management. Feel free to connect if you would like to learn more about what I can bring to your organisation.
↗️ LinkedIn
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E-mail Ana
Dublin
Anna Lorente
Customer Service Specialist
↗️ LinkedIn
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E-mail Anna
EMEA
Yes
Anna Rinaldi
Customer Service
Constant evolution in Customer Experience businesses.
↗️ LinkedIn
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E-mail Anna
EMEA
No
Anna Stein
Pilot Perfect Scale Specialist
Looking for creative opportunities in customer support or piloting roles
↗️ LinkedIn
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E-mail Anna
Portland
Yes
Asun Lola
Customer Service Specialist/Representative/Support
I'm a resourceful, reliable girl looking for a job in Customer success. I have experience working with CRM systems and I always exceed KPI's. (You can check my LinkedIn references )
↗️ LinkedIn
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E-mail Asun
EMEA
No
Baiba Emse
RESOLUTIONS 1
B2B/B2C/Editor/translator/coordinator
↗️ LinkedIn
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E-mail Baiba
EMEA
Yes
Belen De Angelis
Customer SuccessManager
I have several years of experience in multinational companies. Seasoned in building and managing a pipeline of key accounts across Enterprise, Mid-market & SMB segments with a passion to customer engagement. Aiming to leverage an extensive background in sales and marketing to develop a career in customer success management.
↗️ LinkedIn
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E-mail Belen
Dublin
Yes
Branden Leath
Claims Team Coordinator
7+ years within the Insurance industry. Highlights include fraud, customer success, performance management and priority setting. Executing and achieving near-term tactical milestones, as provided by leadership, to achieve strategic goals and functional priorities. Collaborate within project groups - answering questions, providing feedback (liaising with Product, Training, Quality, Policy, etc as appropriate). Coaching and mentoring teams, identifying individual training to ensure quality.
↗️ LinkedIn
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E-mail Branden
Portland
Yes
Bruno Peixoto
Social Media Specialist
Background in International Relations, customer support and hospitality. Bilingual Portuguese-English
↗️ LinkedIn
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E-mail Bruno
Portland
No
Carrissa Paige Tyson
Pilot Perfect Scale Specialist
↗️ LinkedIn
🏳 Flag
E-mail Carrissa
Portland
Yes
Cathy Harrison
Manager, Open Homes Community Support
Looking for Community Support Management & Project Management opportunities, in fast-paced environments with diverse teams.
↗️ LinkedIn
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E-mail Cathy
Remote
No
Celine Le Fevre
Manager, Guest Experience
Experienced Luxury Customer Service Manager with 5+, skilled in Salesforce CRM and passionate about wellness.
↗️ LinkedIn
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E-mail Celine
Canada
No
Chantrell Hart
Customer Service Representative
↗️ LinkedIn
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E-mail Chantrell
Remote
No
Chelsea Ellis
Payments Senior Associate
↗️ LinkedIn
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E-mail Chelsea
Portland
No
Chelsea Ellis
Payments Senior Associate
↗️ LinkedIn
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E-mail Chelsea
Portland
No
Chelsea Frampton
Trip Designer
I have been working at LRI/Airbnb for almost 6 years. I am looking for a new challenge and am open minded to different roles.
↗️ LinkedIn
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E-mail Chelsea
Canada
No
Chester Lum
Pilot Perfect Scale Specialist
Project management
↗️ LinkedIn
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E-mail Chester
Singapore
Yes
Clayre McManus
Customer Experience Specialist
Opportunities in creating maximum customer satisfaction and retention
↗️ LinkedIn
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E-mail Clayre
EMEA
Yes
Courtney Oswalt
Safety Specialist
↗️ LinkedIn
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E-mail Courtney
Portland
No
D'Anita Leblond
Supervisor, Guest Experience
Highlights: Leader and People Manager, Mentorship, Coaching and Support, Performance Management and Priority Setting, Guest Loyalty, Operations, Corporate Strategy, Implementation, Communications, Cross-Functional Alignment, Employee Assessment for Recruitment Professional Background: Travel and Tourism, Hotel, Hospitality, Food & Beverage, Luxury Service
↗️ LinkedIn
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E-mail D'Anita
Canada
Yes
Daniel Landovskis
Trip Designer
Hi there! Primarily, I am interested in local work within my current community. My LinkedIn Profile will need to be updated before I can properly apply and I do plan on taking some time away. I am typically guest facing throughout all of my roles. I would be open to new challenges as well. Thank you.
↗️ LinkedIn
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E-mail Daniel
Canada
No
Daniel Tan
Social Media Specialist
Ex MTV VJ/ Radio DJ - Cabin Crew with Singapore Airlines for 6.5 Years - New Hire: Apr 2020 with Airbnb - Social Media Specialist - Looking/Open to New Opportunities!
↗️ LinkedIn
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E-mail Daniel
Singapore
Yes
Danielle Collins
Regulatory Response
↗️ LinkedIn
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E-mail Danielle
Portland
No
Diana Fonseca
costumer experience specialist
I am a proactive person and I have valuable professional skills such as conflict resolution, customer relationship management and customer satisfaction. Whether working on academic, extracurricular, or professional projects, I apply proven problem-solving, multitasking and communication skills. I'm looking for a remote job, full-time as I'm portuguese and at the moment I'm living in Barcelona, Spain.
↗️ LinkedIn
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E-mail Diana
Remote
Yes
Dominick Cournoyer
Trip Design Specialist
I am currently looking to bring upwards of 10 years of customer facing experience to a dynamic company. Team-minded, I enjoy being challenged and love learning new skills. I am looking forward to my next challenge!
↗️ LinkedIn
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E-mail Dominick
Canada
No
Ed Villarreal
Social Media Specialist
I have a versatile background including customer service, credit, banking, and training for a large company.
↗️ LinkedIn
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E-mail Ed
Portland
Yes
Ed Villarrel
Social Media Specialist
I am leaving the amazing social media team. I have a versatile background including customer service, banking, credit, utilities, tech, and training for a large company. I also excel in public speaking and presentation. I enjoy doing theatre work in my spare time.
↗️ LinkedIn
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E-mail Ed
Portland
Yes
Edith Sánchez
I think I'm polyvalent and I'm open to new opportunities
Organized, goal-oriented, with analytical skills and used to bilingual communication, I can work in activities related to business and customer management, data processing as well as administrative tasks. Open to learning and assimilation of new technologies. I'm open to new positions in the digital world.
↗️ LinkedIn
🏳 Flag
E-mail Edith
EMEA
No
Elisa Perticaroli
Customer Specialis
I'm open to new opportunities and I love to provide an excellent world-class customer service support! I have always delivered great performances throughout the years on my past jobs, and I’m an enthusiastic and energetic person with a flexible attitude and hard working ethic, always looking for a new challenge to tackle: I am always more than willing to acquire new skills with my positive and can-do attitude.
↗️ LinkedIn
🏳 Flag
E-mail Elisa
Dublin
No
Erik Olson
Partner coordinator
Experience in claims handling, from small losses to over $1,000,000.00 settlements. Also have experience in vendor management from a claims perspective as well as a customer experience perspective.
↗️ LinkedIn
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E-mail Erik
Portland
No
Erwin Villanueva
Senior Property Specialist
Any opportunity that utilizes the skill-sets that Airbnb honed & refined
↗️ LinkedIn
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E-mail Erwin
Portland
No
Etienne Baranger
Claims specialist
Hello. I'm a claims specialist. I worked in insurance before and started to study the APA (I passed the first module already). Don't hesitate to contact me.
↗️ LinkedIn
🏳 Flag
E-mail Etienne
Dublin
Yes
Filippo Lamera
Account Management Lead (Spain)
Customer Success Lead-Account Management Lead Detail and quality oriented person with extensive experience in Team Management and Sales (Acquisition-Onboarding- Account Management & Customer Success). In my last role I was leading a team of 12 agents responsible for owning and driving Sales and Customer Success with Professional Hosts. Multiple experiences working in multinational environments (both Tech and Travel companies). Lived across Spain and Ireland for the last 10 years.
↗️ LinkedIn
🏳 Flag
E-mail Filippo
EMEA
Yes
Gabriel Fournier
Guest experience specialist
Although I only worked 1 year for airbnb, I have about 10 years of experience in the hospitality industry.
↗️ LinkedIn
🏳 Flag
E-mail Gabriel
Canada
Yes
Geoffroy de Vries
Luckey Customer Success Project Supervisor
I have a strong commitment to make sure our customers are having the best experience possible ! During my experience at Airbnb and Luckey, I loved to challenge existing workflows and process to always find new, easiest and better ways to ensure Customer Satisfaction and work efficiency. I enjoy working among ambitious and talented people on diverse projects.
↗️ LinkedIn
🏳 Flag
E-mail Geoffroy
Canada
Yes
Grayson Loving
Appeals and Escalations Associate
My strengths include -- technical insights on user experience/user interface, articulating complex technical issues with simple logic and language, handling sensitive Press/Social Media cases with professionalism, and humanizing our relationship with customers in order to build community. I am seeking employment that utilizes these skills in a collaborative environment, and I would be open to remote opportunities. Thanks for the consideration.
↗️ LinkedIn
🏳 Flag
E-mail Grayson
Portland
Yes
Gwen Fong
Pilot Perfect Scale Specialist
Client-facing roles, training, customer success, project management, account servicing/management, PR/communications
↗️ LinkedIn
🏳 Flag
E-mail Gwen
Singapore
No
Igors Devels
Customer Success (Russian market & EMEA)
↗️ LinkedIn
🏳 Flag
E-mail Igors
EMEA
Yes
Jahrony Coyere
FR / ENG / SP Resolutions Agent
Based in Europe, Worked for the Airbnb Project in Barcelona for 1 year As CX /Resolutions2 onto "Plus" Agent looking for new adventures.
↗️ LinkedIn
🏳 Flag
E-mail Jahrony
Remote
Yes
Janelle Schaffer
Claims
Compliance, Fraud Investigations
↗️ LinkedIn
🏳 Flag
E-mail Janelle
Portland
No
Jean-Philippe Merle
Pilot Perfect Scale Agent
Customer Success or Claims positions - French
↗️ LinkedIn
🏳 Flag
E-mail Jean-Philippe
Dublin
No
Jennifer
Pilot Perfect Scale Specialist
2 years experience in customer relationship and financial services; looking for a role in account management, CS related product development project management, and CS leadership. Proactive with strong agility, cultivating strong interpersonal relationships; bilingual (Eng and Kor)
↗️ LinkedIn
🏳 Flag
E-mail Jennifer
APAC
Yes
Jennifer Bedard
Guest Experience Specialist
10+ years in the Hospitality industry, detail-oriented, organized, driven and customer-focused.
↗️ LinkedIn
🏳 Flag
E-mail Jennifer
Canada
Yes
Jennifer Fry
Project Manager
Customer Experience professional and international woman of mystery with a passion for building and managing (communities, projects, paradigm shifting tools) and exploration (new countries, industries, challenges). Experience ranges over the Czech Republic, Mexico, US, Portugal in the startup world, travel & hospitality, public relations, among others. Passion for people, new technologies, experiences, and horizons. Always questioning, always learning, always shaking things up. Fiercely independent, but a key team player, as the situation requires. Currently looking for a culture that respects and thrives off its remote workforce and can make use of my 8.5+ years at Airbnb and project management expertise.
↗️ LinkedIn
🏳 Flag
E-mail Jennifer
Remote
No
Jeremy Drinkwater
Safety
↗️ LinkedIn
🏳 Flag
E-mail Jeremy
Portland
No
Jola Prosceno
Senior Payments Associate
↗️ LinkedIn
🏳 Flag
E-mail Jola
Other
Yes
Jolene Gretz
Real Estate
I would like to work on the Airbnb for Work team.
↗️ LinkedIn
🏳 Flag
E-mail Jolene
Remote
No
Jose Zuloaga
Airbnb Expereiences Representative
Customer Care oriented writer experienced in translation tasks and multicultural environments. I speak English, Spanish and French. I worked for the Airbnb Project as Community Education Agent, Resolutions Customer Support and Experiences Representative. Furthermore I am part of the Experiences Ambassador program and keen on this project that gave me the opportunity to continue the trip of multicultural. Please do not hesistate to contact me if any further questions and for me to share my CV.
↗️ LinkedIn
🏳 Flag
E-mail Jose
Remote
Yes
Julia Downing
Payments Associate
Organized and motivated individual with a degree in marketing, a minor in accounting, and 5 years of experience in various customer service and administrative roles. I am looking for a position in the Seattle or Portland area where I can grow.
↗️ LinkedIn
🏳 Flag
E-mail Julia
Seattle
Yes
Justin Hemp
Pilot Perfect Scale Supervisor
↗️ LinkedIn
🏳 Flag
E-mail Justin
Portland
Yes
Kana Yamada
Pilot Perfect Scale Specialist
I'm a people person and love helping people. Few years experience in customer support/receptionist/PA field. Japanese native and fluent in English.
↗️ LinkedIn
🏳 Flag
E-mail Kana
APAC
Yes
Karen Duff
Sales Enablement Specialist
↗️ LinkedIn
🏳 Flag
E-mail Karen
Dublin
No
Kaspian Clark
Appeals & Escalations Associate
Conflict Management, Conflict Resolution, Diversity & Belonging, ERG work, Appeals & Escalations customer success
↗️ LinkedIn
🏳 Flag
E-mail Kaspian
Portland
Yes
KELLY ALBINO
Regulatory response associate
↗️ LinkedIn
🏳 Flag
E-mail KELLY
Portland
No
Laura Sapp
Payments Associate
Organized and efficient individual with over 13 years of experience in an array of customer service roles from sales to management. Continually showing enthusiasm and aptitude for tackling new situations and taking on increased responsibilities. Look for a position that I can grown in. Past roll included communicating with payment processors to obtain crucial information to assist a user. Done in a professional yet humanly manner. Managed project work that ensured my team had the resources needed to preform their roll.
↗️ LinkedIn
🏳 Flag
E-mail Laura
Portland
No
LUCAS DE MACEDO
Customer agent
I'm looking for new experiences to achieve my goals and make me useful. I worked as part of a group for many years and feel comfortable as part of a team due to my interpersonal and communication skills. Also, I have strong knowledge (degree, post-degree and courses). All this broad background makes me an ideal candidate and I believe I can bring flexibility, efficiency, reliability and innovation.
↗️ LinkedIn
🏳 Flag
E-mail LUCAS
EMEA
Yes
Luis Velazquez
Training Specialist
Positions within Training, Learning and Development or Instructional Design
↗️ LinkedIn
🏳 Flag
E-mail Luis
Portland
Yes
Luke Huscher
Safety Specialist
I pride myself on my ability to easily and naturally create new environments which promote team cohesiveness and inclusion.
↗️ LinkedIn
🏳 Flag
E-mail Luke
Portland
Lupina Haejin Cho
Pilot Perfect Scale Specialist
I'm looking for CS jobs in South Korea
↗️ LinkedIn
🏳 Flag
E-mail Lupina
APAC
Yes
Magali
Customer Experience Team leader
Hi everyone, French native speaker, I'm currently looking for a new challenge as team leader, HR assistant or quality member. Don't hesitate to contact me via email ( vanderveken.magali@hotmail.com ). Have a nice day ! Best regards.
↗️ LinkedIn
🏳 Flag
E-mail Magali
EMEA
No
Magalie Gestin
High Value Claims investigator
Customer success, International business and mediation focused in APAC region, training, project management, Marketing
↗️ LinkedIn
🏳 Flag
E-mail Magalie
Dublin
Yes
Marie Fontanel
Operations Manager
Hi there, I've been working for the Airbnb project during 3 years. I'm open for any new challenges. If you might be interested about my profile, don't hesitate to reach me out. I'm ready to move anywhere in the world.
↗️ LinkedIn
🏳 Flag
E-mail Marie
APAC
Yes
Marin Hoag
Pilot Perfect Specialist
Human Resources or Marketing related rolls
↗️ LinkedIn
🏳 Flag
E-mail Marin
Portland
Yes
Marina Gudkova
Customer service Representative
↗️ LinkedIn
🏳 Flag
E-mail Marina
EMEA
No
Martina Chiara
Customer Experience Specialist
Resourceful and hardworking freshly graduated from university with excellent analytical skills. Demonstrated commitment to providing great customer service. Strong organizational abilities and adept at managing guest experiences, responding quickly to guest needs, and using effective communication. Able to function well in high-stress environments with professionalism and courtesy. Well-rounded and professional team player with the ability to adapt very quickly to changes.
↗️ LinkedIn
🏳 Flag
E-mail Martina
EMEA
No
Mayara Zafra Stephenson
Social Media Customer Support Specialist
Specialist with 8+ years experience in technology and communication companies. Customer Satisfaction focused working within Legal, Public Policies, Marketing teams in Brazil & North America and supporting external clients in Portuguese, Spanish and English languages.
↗️ LinkedIn
🏳 Flag
E-mail Mayara
Remote
Yes
Melina Carrier
VIP Guest Experience Specialist
↗️ LinkedIn
🏳 Flag
E-mail Melina
Canada
Miho Abe
Social Media Specialist
My key career highlights included providing quality assurance for customers, reviewing sensitive situations from our global community across a variety of Social Media platforms and analyzing Japan social media data.
↗️ LinkedIn
🏳 Flag
E-mail Miho
APAC
No
Morgen Pack
Social media specialist
Social media/customer support roles!
↗️ LinkedIn
🏳 Flag
E-mail Morgen
Portland
Yes
Nathan McKee
Account Manager
Former sales agent who is eager for the next challenge!
↗️ LinkedIn
🏳 Flag
E-mail Nathan
Other
Yes
Nicholas Finchum
Pilot Perfect Scale
Highly perceptive to details, collaborative, and agile! Looking for roles in CS/QA/Social Media/Project Management!
↗️ LinkedIn
🏳 Flag
E-mail Nicholas
Portland
Yes
Nicole Norman
Pilot Perfect Scale Specialist
I collaborated with global, cross-functional teams to test new internal customer service tools to provide actionable feedback to our stakeholders. During the COVID-19 crisis, my role pivoted to the Frontline Stays program, simultaneously assisting the community while providing feedback about the user journey, workflows, product bugs, and supporting partner agents. I was also an active member of the Social Impact committee that planned and executed fundraisers and volunteer events.
↗️ LinkedIn
🏳 Flag
E-mail Nicole
Portland
Nina Rose Laetitia Cantillon
Social Media specilaist
Looking for opportunities in a sustainable and ethic company.
↗️ LinkedIn
🏳 Flag
E-mail Nina
Dublin
Yes
Nissrin Al jundi
Ms.
Job for Arabic and English speaker, previously worked as customer service Agent
↗️ LinkedIn
🏳 Flag
E-mail Nissrin
Other
Yes
Noor Loic
Pilot Perfect Scale Specialist
Looking for any opportunities in Marketing, Strategy or operations
↗️ LinkedIn
🏳 Flag
E-mail Noor
Other
No
Noor Risliani
Safety Specialist
↗️ LinkedIn
🏳 Flag
E-mail Noor
Singapore
No
Paloma Escandon
Communications Specialist
Public relations and strategic communications specialist with more than three years of experience working in public relations and digital marketing, with strong expertise in customer success, developing media plans, and corporate reputation. Proactive and problem-solving mindset with analytical and creative skills to ensure business goals are met. As for what is next, I'm ready for new challenges and opportunities and very excited to discover what the future holds!
↗️ LinkedIn
🏳 Flag
E-mail Paloma
EMEA
Yes
Paulina Muena
Customer Support Specialist
Are you looking for a service/ support specialist with over 6 years of experience in the technology industry, to go out of her way to provide the best service? Do you need a patient team player with mediation and teaching skils? Check my LinkedIn profile!
↗️ LinkedIn
🏳 Flag
E-mail Paulina
EMEA
Yes
Rachael Jode
Payments CS Team Coordinator
Seeking remote opportunities that are EU/EEA friendly (US citizen with residency in a European country). Over 7 years of experience in Airbnb customer support with my final role being a Payments CS Team Coordinator. Prior to this, I was a Production Manager in the entertainment and music industry where skills learned have been truly excellent for working with challenging situations. I'm self motivated, a creative problem solver, empathetic and have deep knowledge of customer support. I am adept in and enjoy coordinating! Some Airbnb background: • Project management for sensitive payment issues • Writing team workflows • Point of contact for with payment processors • Research and analysis • Troubleshooting and resolving unusual/edge cases • Customer care and communication
↗️ LinkedIn
🏳 Flag
E-mail Rachael
Remote
No
Raluca Alina Motoc
Team Leader
I worked as case manager for airbnb for a year and learned how to solve our users's issue by using mediation and soft skills. Since a few months ago I started I became a team leader, a position which is way more challenging and interesting. I'd like to continue on this path.
↗️ LinkedIn
🏳 Flag
E-mail Raluca
Other
Yes
Reed Wilder
Payments Team Coordinator
↗️ LinkedIn
🏳 Flag
E-mail Reed
Portland
Yes
RJ Delnicki
Quality Insights Analyst
I have a deep background in research science before joining Airbnb. At Airbnb I worked as a Quality analyst where I provided insights that could improve customer service. Interested in Research or Analyst roles around Customer Experience or Customer Service.
↗️ LinkedIn
🏳 Flag
E-mail RJ
Portland
Yes
Roger Penguino
Partner Operations Manager
8+ years at Airbnb with experience in Account Management, Coaching & Leading People, Customer Service Operations, Program and Project Management
↗️ LinkedIn
🏳 Flag
E-mail Roger
Remote
No
Ruben Dias
Costumer Service Specialist
Always on the hunt of new challenges.
↗️ LinkedIn
🏳 Flag
E-mail Ruben
EMEA
Yes
Samantha Pelletier
Senior Guest Experience Specialist
Thoughful, Social, Punctual, Organised, Miticulous, Great Capacity to Memorize music, names and anything related to popular culture. I strive to learn new things and the objective is to just keep learning more, because it is impossible to know everything in this changing world.
↗️ LinkedIn
🏳 Flag
E-mail Samantha
Canada
No
Samantha Pelletier
Senior Guest Experience Specialist
Thoughtful, Social, Punctual, Organised, Meticulous, Great Capacity to Memorize, Quick learner. I have always been interested in joining a group of like-minded people that simply want to share their expertise, apply original thinking, find solutions to make the workflow effective by minimizing lost time. There is always a needle in the haystack and I am ready to find it.
↗️ LinkedIn
🏳 Flag
E-mail Samantha
Canada
No
Scott Nelson
Social Media Specialist
↗️ LinkedIn
🏳 Flag
E-mail Scott
Portland
Yes
Sergio Colomino Ruiz
FS Mentor
Customer service
↗️ LinkedIn
🏳 Flag
E-mail Sergio
Other
No
Smita Tiwary
Pilot Perfect Scale Specialist
A spontaneous spirit casting her wide net for her next adventure, hoping to contribute to a dynamic and vibrant environment. Previous experience with working in a museum, newspaper and marketing data insights firm makes me one that is ready to swim in fields of customer service, programme management, and communications.
↗️ LinkedIn
🏳 Flag
E-mail Smita
Singapore
No
Solehan Suhaimi
Crisis Response Specialist
↗️ LinkedIn
🏳 Flag
E-mail Solehan
Singapore
Yes
Starley Denadai
Customer Support
↗️ LinkedIn
🏳 Flag
E-mail Starley
Dublin
Yes
Stella Uszkurat
Partner Coordinator
↗️ LinkedIn
🏳 Flag
E-mail Stella
EMEA
Stephanie Mungiovi
Guest Experience Specialist
↗️ LinkedIn
🏳 Flag
E-mail Stephanie
Canada
No
Tarshia Arnold
Pilot Perfect Scale Specialist
↗️ LinkedIn
🏳 Flag
E-mail Tarshia
Singapore
No
Tatyana Chinkirova
Customer Service Specialist
I am looking for Customer Support, Sales, or Logistics. My native language is Russian, also I am fluent in English, Chinese, and I have an advanced level of Spanish. I have good communication and negotiation skills. Fast learner. Experienced in sales and customer service.
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E-mail Tatyana
EMEA
No
Vanessa Hall
Safety Specialist
2+ years within the Safety team at Airbnb. Investigated cases involving complex trauma or personal harm, provided empathetic support to users and determined policy based resolutions. Highlights include: - Cross functional collaboration with project groups, subject matter expert for new policy creation and implementation - Point of contact for the creation of a new team to provide urgent support - Mentoring new agents and continuing to provide support through difficult case handling
↗️ LinkedIn
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E-mail Vanessa
Portland
Yes
Veronica Balsells
Support
↗️ LinkedIn
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E-mail Veronica
Other
No
Vikna Karthiga Mageyandran
Safety specialist
Open to opportunities in trust/risk/fraud/safety teams
↗️ LinkedIn
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E-mail Vikna
Singapore
Yes
Vincent Calmes
Team Lead
I won multiple prizes while being a team lead with CPM, I really liked working for the Airbnb campaign as it carries values that are dear to me. Feel free to contact me at anytime if you are interested.
↗️ LinkedIn
🏳 Flag
E-mail Vincent
EMEA
Ahmad Shabazz
Director Community Support, Americas
Passionate customer success advocate, amplifying VoC and delivering strategic transformational services and products. Entrepreneurial and collaborative leader, bias for action and removing friction within the customer journey. Diversity and inclusion champion indexing on a culture of belonging. Honorably served six years in the USMC.
↗️ LinkedIn
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E-mail Ahmad
Yes
Diana Karklina
Customer support
Customer service job
↗️ LinkedIn
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E-mail Diana
Yes
Khalid khatib
Customer service specialist
↗️ LinkedIn
🏳 Flag
E-mail Khalid
Yes

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