Dec 8 - NPI Search

Reviewed: 2021 Nov 10

Reviewer: Kashif Ross

Results

Loop is approved

Loop requires updates

Suggestions for updates:

Grammar

The grammar needs updating on the Start Whisper and NPI Lookup. Suggested changes are below:

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Start Whisper - Original Copy

This loop allows you to search for an organization or provider and get NPI details. Or, you can search an NPI and get the organization or provider detail. To use this loop, type "search" into the search bar or omnisearch bar to open a search form. You can search for "npi" to re-open this informational whisper.

Start Whisper - Suggested Copy

This loop allows you to search organizations, providers, or NPI details.

Getting Started

Type "search" into the search or omnisearch bar. This will trigger the NPI search Whisper. Type "npi" to see these instructions again.

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NPI Lookup - Original Copy

Enter Search Criteria. Two characters are required for search, name and organization can't be used together.

NPI Lookup - Suggested Copy

Search Criteria

Two characters are required for searches. "Name" and "Organization" fields can't be used together.

General

Does the Loop adhere to our

UX Tenets⁠

How/why Whispers are being generated is apparent to the user

Visual Design

Fonts are properly used (headlines, body copy, links, etc)

Logos are legible

Color strip (Does it align with the branding?)

Whisper Content

Is relevant to user tasks

Helps users complete their objectives

Titles and content have correct grammar and readability

Expanded Whispers are not longer than the sidebar

When navigating away from a result, the user can easily return to their result

Loop Library

Logos are legible

Loop library page - Title and description have correct grammar and readability

Details page - Title and description have correct grammar and readability

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