Employment (HR) Policies/Practices and Compliance Audit
KEY OUTCOMES
• HR-related decisions were taken through a decision-making matrix and thus consistently applied across the business, saving management time and reducing ambiguity when communicating with the rest of the team.
• The HR Audit document became the list of projects and initiatives that were scheduled to be completed in order of importance to the business to ensure legal and best practice compliance.
• HR system was sourced, handbooks and policies were introduced, contracts of employment were updated and rolled out, governance systems were developed, and all I relations issues were resolved.
• We identified a potential Claim that could be raised from the PF department amounting to 25 crores (approx. system) and a risk mitigation and remediation plan was implemented
The Company
Medium-sized IT /Software service provider.
The Problem
The business had recently experienced growth, which necessitated the hiring of a large number of additional staff members quickly. The company's current
HR procedures could not support the growth, which led to many HR Area-related problems/ challenges.
The business lacked the in-house expertise necessary to recognize /identify and implement
the improvements that were needed for the HR practices and procedures.
Our Approach
To better understand the business's goals in the short, medium, and long terms as well as the existing HR processes, we spoke with
the senior management team.
We looked at the problems they had with HR practices & policies due to which leadership was required to spend a huge amount of time handling / managing People and process issues.
Actions
• We identified the essential processes and policies that were required as a minimum and put these processes in place immediately to ensure smooth functioning &legal compliance and resolve the current issues
• Developed a detailed report highlighting the good areas and the areas of concern, including longer-term considerations to ensure that the business achieved its goals. The report used a traffic light system:
1.Green to identify areas that were fit for the purpose
2. Amber indicated areas that would benefit the business if these actions took place
3. Red highlighted areas that required immediate attention.
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