4. Product Testing + Iterating

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User Feedback

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Like customer discovery interviews, be as open-ended as possible with your questions and have them lead their feedback to you, not you setting them up to answer any specific questions about any particular feature. Be as unbiased as possible in your delivery and even welcome them to be highly critical of your product!

Your turn to prep questions 👇🏼

Add a new column to create a new question, which will be linked to the forms you can send out! (Edit Layout of Forms to see updated question columns). Every time someone submits a form, your User Feedback Form Results Table will be updated automatically.
User Feedback Form Results
1
(Pull up screen share of them on app) Can you walk me through how you used the app?
How would you compare with existing solutions (be as mean as you'd like - it helps me more than you sugarcoating things!)
Add more questions with columns!
There are no rows in this table
User Feedback Form
1
(Pull up screen share of them on app) Can you walk me through how you used the app?
How would you compare with existing solutions (be as mean as you'd like - it helps me more than you sugarcoating things!)
Add more questions with columns!
Submit
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