Simple but not simplistic Strategy → The study of fundamental determinants of potential business value. Power → The set of conditions creating the potential for persistent significant differential returns Power is to core of strategy strategy →A route to continuing Power in significant markets Potential Value: Market Scale * Power Operational Excellence is the basis of “persistent” (Intel, Netflix) Strategy Statics
Chapter 1 - Scale Economies, Size Matters
Scale Economies: The quality of declining units costs with increased business size Power Requires 2 components simultaneously present: Benefit: Some condition, which yields material improvement in the cash flow of the power wielder via reduced cost, enhanced pricing and or decreased in investment requirements Barrier: Some obstacle which engenders a competitors an inability and or unwillingness to engage in behaviors that overtime arbitrage this benefit Scale Economies: Benefit, reduce costs, barriers, prohibitive costs of share gains
Surplus Leader Margin (SLM): Profit margin the business with power can expect to achieve if profit is such if its competitor pricing is zero (Scale Economy Intensity * Scale Advantage)
Chapter 2 - Networks Economies
The value to the service of each customer is enhanced as new customers join the network.
Users value of the service depends on the presence of others.
Benefit: Can charge higher prices than its competitors, because of the higher value, as the result of more users.
Barrier Unattractive cost of gaining share. Value deficit of the follower can be so large that the price discount to upset this is unthinkable.
Industries exhibiting network economies:
Winner take all. Tipping point, once a singe firm achieves leadership, game over. Bound-ness: Bounded by the character of the network. Decisive early product: early relative scaling is critical.
Chapter 3 - Counter positioning
Upstart that develops a Superior business model Business Models ability to challenge incumbent Steady Accumulation of customers while incumbent remains paralyze
Benefit: New business model is superior to the incumbent model due to lower cost or ability to charge higher prices. Translates to higher product deliverables.
Barrier: Colleterial Damage. Innovators dilemma.
Conditions:
New Superior approach is developed. Lower cost, or improves features Products from new approach has good degree of substitutability from old approach Incumbent has little prospect for power in the new business. Its a commodity, or assets mismatch.
Collateral Damage Barrier in Counter Positioning
CP: Milk. Milk the existing business. Cannibalization risk
CP: History Slave → Cognitive Bias
CP: Job Security → Agency problem. Incentives misaligned.
Determinants
5 Stages of Counter-positioning
Developments Observed in counter positioning
For the Challenger
For the challenged
Focus in converting strengths into barriers.
Chapter 4 - Switching Costs
Only to existing to customers, not potential
Keep developing new products
Definition: the value loss expected by a customer that will be incurred from switching to an alternate supplier for additional purchases
Types
Procedural - familiarity with the product, unpredictability, retraining, uncertainty. Organizational discontent. Costly errors Relational: breaking of emotional bonds.
Switching Cost Multipliers
No benefit to customer acquisition Strategy is to capture customers as soon as possible Tactic is to develop more add-ons products.
Chapter 5 - Branding
Branding is an asset that communicates information an invokes positive emotion on the customer leading to an increase interest to pay for the product.
Definition: Durable attribution of higher value for an objectively identical offering that arises from historical information about the seller
Benefit:
Charge higher price for there offering Affective Valance: built up associations distinct of the value Uncertainty reductions: Customer obtains peace of mind.
Barrier:
Hysteresis: Brand requires time, and long investment runaway. Trademarks
Challenges and Characteristics:
Releasing products that deviate from or damage the brand image Seeking higher down market volumes can reduce affective valence damage the aura of exclusivity 2. Counterfeiting
- Label is the power, not the product
- Flooding the market can diminish the brand
- Tiffany → Costco
3. Changes of computer preferences
- Customer preferences changes with demographics
- Nintendo → Family to Adult Customer change
4. Geographic Boundaries
Affective valance can be applied to a region but no the other 5. Narrowness
6. Non-exclusive type of power. Returns will be higher
7. Type of Goods.
- Magnitude:
- Consumer Goods → Identity
Chapter 6 - Cornered Resource
Definition: Preferential access at attractive terms to a coveted asset that independently can add value
Benefit: Uncommon appealing product, superior deliverable, profitability
Access to patent, inputs control, manufacturing process.
Barrier: Fiat
Tests
Idiosyncratic
Non- Arbitraged → Brad Pitt compensation eats additional value
Transferable
Ongoing → Continue differential returns
Sufficient → Completeness
Chapter 7 - Process Power
Benefits: Process Improvements yield better more profitable products
Barrier: Hysteresis → difficult to replicate, requires a long time. Complexity. Opacity
Definition: Embedded company organization and activity sets that enables lower costs and or superior products and can only be match with a strong commitment.
Strategy vs . Operational Excellence
Improvements that can be readily mimic are not strategic.
Rarity: Its tied to time.
Process Power: Operational Excellence + Hysteresis