Skip to content
Example user needs repository
Share
Explore
Database of original and refined needs

Original needs

Original needs
3
Unique ID
As a (Original)
I need to (Original)
So that (Original)
Acceptance criteria
Category
1
1
user researcher working in government
to be able to add my research to the library when I can't use GSuite
I can still share what I'm doing with colleagues across government
Another way users can add research that X% organisations from LocalGovDigital can access successfully add research
Adding research
2
2
lead user researcher in government
to promote a culture where research is added during a project
useful research documentation is shared in a timely manner and not forgotten about
We have at least 2 other organisations uploading some documentation from a project phase
Adding research
3
3
user researcher with a login
an easy, clear and fast way to add research
I can spend my time doing research or showing research to teams
EPIC
Adding research
4
4
user researcher with a login
to be able to add research myself
I haven't got to wait for someone to add my team's work for me
Part of epic
Adding research
5
5
user researcher with a login
help to name my projects in a clear, consistent way
other researchers can easily find relevant projects when looking for research
Adding research
6
6
user researcher
help to understand what would be useful to add to the library
other researchers view research documentation they are able to interprate and potentially reuse or feedback on
Adding research
7
7
user researcher with a login
help to categorise the research I add
other researchers reviewing my work can easily find it and other research on the same topic/in the same category
Adding research
8
8
someone conducting user researcher
to be able to easily register myself
I can access the back end of the library
EPIC - to break down? Is the user here just user researchers or do we want related roles to be register? If so could say, "As a contributer to research..."
Adding research
9
9
user researcher with a login
to make sure I accurately spell my library content
I don't make a mistake that is seen publically
Adding research
10
10
lead user researcher
to make sure that all projects from my organisation are kept up to date
only information that is useful is displayed on the library
EPIC - to break down?
Housekeeping
11
11
user researcher
to be able to edit and remove projects I've worked on
I can easily correct mistakes and keep projects up to date
EPIC - to break down?
Housekeeping
12
12
lead user researcher
to find research added by my organisation
I can show all the research we've conducted to senior leaders
Needs to: a) visually be clearer on front end on a project is from a particular organisation b) you can filter search all the research in the front end to just show research from a particular organisation. Also, a unique URL should be generated so this filtered research can easily be shared.
Navigation (front)
13
13
service standard assessor in government
to see clearly the research conducted by a particular project
I can assess the service fairly against the standard
Want to see the journey a project has gone through. Seeing the journey the research could benefit every library visitor not just service assessor. So I wonder if we could add another one about explaining the journey as it will help to build trust and understanding. I like the idea of a paragraph telling the story of the research as shown on this blog post https://userresearch.blog.gov.uk/2020/04/30/how-we-developed-a-simple-user-research-library-at-ofsted/
Navigation (front)
14
14
library visitor
to be able to switch between multiple projects quickly
I haven't got to waste my time getting around and give up
If more than 10 projects displayed, get a 'Next' button but this goes to a 404. Do we need to reduce the number of projects on screen before a 'Next' button is displayed?
Navigation (front)
15
15
user researcher with a login
to be able to switch between the front and back end screen easily
I haven't got to log out of the back end to get to the front end
Navigation (back)
16
16
user researcher with a login
to be able to quickly find a particular project in the back end
when I'm adding research to a project I havent got to go through a long list
Navigation (back)
17
17
user researcher with a login
to only see projects that my organisation have added in the back end
I have no control of what other users in other organisations have added
Navigation (back)
18
18
Hackney Lead User Researcher
to be able to have access to every project added to the library
I can change or take things down that shouldn't be on there
Master users - how many do we have? If other sectors use it, do they need these too? Having just one feels like it could be risky and potentially a lot of librarian work.
Navigation (back)
19
19
user researcher
to add insight to the library that only certain users in my organisation can see
we keep a record of all research internally without making some personally identifable research public
to break down?
Permissions
20
20
member of a project team
to know which files on GSuite are shared on the library and publically available
I know not to add sensitive information to that document
Culture - how we structure team drives
Reassurance
21
21
user researcher with a login
reassurance that I can add certain information to the library
I feel confident I'm doing the right thing and continue to use the library
EPIC - to break down?
Reassurance
22
22
lead user researcher
to be confident that my team have added the 'right' information to the library
we can avoid sensitive information being made publically available
Reassurance
23
23
lead user researcher
to make it clear how research in the library can be used
we have a clear line on the intellectual property and attribution of research
Reassurance
24
24
Hackney Lead User Researcher
to make sure all project teams manage consent forms correctly
we look after participant data and can easily remove data on request
Culture - how we structure team drives
Participant data
25
25
Hackney Lead User Researcher
to make sure all project teams delete identifable participant data at the right time
we only keep participant data for as long as neccessary, as per consent form
Culture - how we structure team drives
Participant data
26
26
Hackney Lead User Researcher
to make sure only certain people in project teams have access to participant data
we look after participant data, as per our consent form
Culture - how we structure team drives (Only researchers have access to that data)
Participant data
27
27
user researcher with a project on Pipeline
to be able to quickly create a project on the library and link it to Pipeline
it saves me time filling in the library and library visitors can see everything about a project
Helps populate library project from information in Pipeline and can easily show link between Pipeline and library project for website visitor
Pipeline
28
28
lead user researcher
to be able to see what library visitors are looking at
I know what they are interested in and can promote that further
Need to have basic analytics on what Project, collection, doc and doc types are being viewed, when and through what device/browser
Measurement
29
29
lead user researcher
to get some consistency in our research documents
they are of most use to other researchers
Culture - creating 'templates' as part of How to HackIT
Measurement
30
30
lead user researcher
to know how others have used research in the library
we can share best practice and demonstrate the value of the library
Measurement
31
31
library visitor
a clear way that I can give feedback about the library
it continues to be improved and meets my needs
Measurement
32
32
Hackney Lead User Researcher
a clear way that I can collate and visualise feedback from libray visitors
it continues to be improved and I can demonstrate the value of the library
Measurement
There are no rows in this table
Want to print your doc?
This is not the way.
Try clicking the ⋯ next to your doc name or using a keyboard shortcut (
CtrlP
) instead.