Statement of Work (SOW)
Project Name:
Client: [to complete]
Service Provider: Jon Olson Consulting
Effective Date:
SOW Version:
Master Services Agreement (MSA) Reference: 1. Background & Objectives
1.1 Background
[TO COMPLETE]
1.2 Objectives
[Clear, measurable goals the engagement intends to achieve.]
2. Scope of Work
2.1 In-Scope
[Detailed description of services, activities, and responsibilities.]
2.2 Out-of-Scope
[Explicit exclusions to avoid ambiguity.]
3. Deliverables
4. Project Approach & Methodology
Describe the delivery model (e.g., discovery, design, build, validate, deploy), tools, governance, and working cadence.
5. Roles & Responsibilities
5.1 Service Provider
5.2 Client
6. Assumptions & Dependencies
6.1 Assumptions
6.2 Client Dependencies
7. Timeline & Milestones
8. Commercials & Pricing
8.1 Fee Structure
Engagement Type: (Fixed Fee / T&M / Retainer / Subscription) 8.2 Expenses
Policy on reimbursable expenses.
9. Change Management
Process for scope changes, impact assessment, and formal approval.
10. Acceptance & Sign-Off
10.1 Acceptance Process
How deliverables will be reviewed and approved.
10.2 Signatures
11. Legal & Compliance
This SOW is governed by the terms of the Master Services Agreement dated [MSA Date]. In case of conflict, the MSA shall prevail.
Appendix A – Detailed Work Plan (Optional)
Task-level breakdown, RACI, RAID log, etc.
Appendix B – Success Metrics (Optional)
KPIs, outcomes, ROI model, and value realization framework.