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Bug Report Marketing

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Bug Report

Bug Report

Bug

Platform

Status

Reporter

Date Reported

Date Fixed

PIC

Note

Trello

There should be a way or flow that allow users to prepurchase or extend a membership tier that they have subscribed, e.g if I want to renew this membership I can't, as I have to wait for it to end before I can pay again

The creator received 2 subscribe orders but the buyer doesn't appear on her Supporters list, i checked on admin panel also doesn't show his name

9/9/2023

the transaction list now should've shown the latest user nickname, so it can be searched with that nickname instead - taufik

Gank ticket #1240, Discord role issue

chinese version, boost and boost+ withdraw days details doesnt show the number of day.

9/11/2023

twitch widget missing the donation button

9/12/2023

By checking her subscription orders, some of them don't show name ( she needs to know because she's doing a promotion for subscribers )

9/12/2023

Promptpay issues since months ago:

Did we receive the money?

Stripe keeps saying that they cannot authorize on behalf of the merchant to initiate refund but the money is not with us? then can we authorize it for them to refund it?

Can we bring up all the promptpay cases and seek an explanation from Stripe?

9/15/2023

[My Orders] order number in My Order is still using the old order number

9/14/2023

user can still reactivate to the deleted membership (pay with stripe). expectation: cant reactivate.

9/15/2023

user subscription-renewal still auto renewed after the membership sets to inactive. (subscription on stripe page canceled already)

9/15/2023

User pasion (candygrace's subscriber) not able to download subscriber content through provided download links

9/17/2023

Creator candygrace receiving direct messages from non-subscribers

9/17/2023

Remove social media links on digital goods page. Match it with service and merchandise page

9/18/2023

canceling the payment and try to click pay using 3ds

9/19/2023

user: slithyer7

user has received $100 but wallet shows nothing

9/20/2023

Supporter:KRYZE1105

Creator:Rynna0809

Paid for the membership, but creator unable to see the name in "my supporter" list

9/20/2023

[My Transaction - Earnings] TheGreatShiba; I received a $2 earnings, paid by supporter in local currency for RM9.80, but in my earnings its displaying the local currency paid by supporter. It should display earnings in USD like wallet transaction

9/21/2023

[My Transaction - Earnings] when a listing is deleted, the buyer's name disappeared from the list

9/21/2023

[My Transaction - Earnings] Unlink the transaction summary from creator's earnings tab, as the transaction summary was meant for buyers not the creators

9/21/2023

[My Transactions] Search not working

9/21/2023

user: PacheeksO

creator: SuperMJ

context: user bought a Service listing and creator is inactive already, i think for gankgold normal flow shld be the fund is auto refunded after 7days inactive, what about stripe payment etc?

9/25/2023

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