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Identomat System Manual & Integration Guide
Quickstart Guide
Client Application
End-User Experience
Screenshots of the Demo Web App showcasing end-user experience
Depending on the configuration of the host application’s integration of Identomat, user can undergo different flows. Most common flow involves Capturing user’s ID, Checking their Liveness, and assessing the match between their Photo ID and Selfie extracted from Liveness video feed:
Access to the camera
If the app/widget does not have device camera access, the end-user is prompted to grant permissions t the system.
User captures their ID by any one of the three methods depending on the system configuration: Live Capture, Upload, or NFC.
User undergoes Liveness Check by taking a selfie video with (Active) or without (Passive) prompts based on the system configuration.
If Identomat system successfully determines user’s liveness, the photo extracted from the identification document and the photo from the video selfie are compared to determine the similarity rating, expressed as percentages that can be manually pre-determined by the clients themselves. At this stage the information from the MRZ zone of the document gets compared to the textual data from the document;
If enabled, user’s PII which was extracted from their ID is automatically screened against 1000s of watchlists including Global Sanctions, Politically Exposed Persons (PEP), Export Control, Law Enforcement Most Wanted, Regulatory Enforcement, Contract Debarment and more.
Automated OCR and address validation for Proof of Address documents like bank statements, utility bills, etc., combined with location signals from IP & GPS.
At the end of the process, the host system gets verification results (Approve/Reject/Pending) from the system and end-user is able to continue back at the host application flow.
Back Office & Dashboard
Settings
Login to your company dashboard
Dashboard Login page
Creating API Keys for Integration
User List and Creating a New User
Each company can create unlimited* number of users with one of the following roles: /Admin/Operator/Call Center Operator/ to access their back office account.
Agent Experience
Dashboard
Dashboard Usage and performance overview for all sessions in the specified date-range
AML Screening - Sanctions, PEP, etc.
Companies can also perform on-demand screening of their customers by entering their name and DOB in the search dialog on Screening page.
Sessions
Browse verification sessions
Sessions are collated by their statuses in separate tabs:
Dashboard / Sessions / Done All completed verifications are displayed in this table
Sessions Table Structure
Parameter
Description
Value(s)
Status
Thumbnail
Name
Source
Document
Location
Date
Config
Liveness
Screening
Similarity
There are no rows in this table
Sessions Search and Filtering
Filter
Description
By Keyword
By Date
By Result
By ID Type
By Config
By Reject Reason
By Screening Result
There are no rows in this table
Session Details
Auto-Approved Session
Depending on the company configuration, if the ID-to-Liveness match score falls within preset ranges for Manual Verification, the session will be assigned the Pending status
Manually Reviewing Sessions
Pending Sessions
Depending on the company configuration, if the ID-to-Liveness match score falls within preset ranges for Manual Verification, the session will be assigned the Pending status
Changing Session Status Manually
After reviewing the details, an agent clicks on the appropriate button Approve or Reject
Agent adds a note for logging and compliance.
Session is assigned the new status (e.g. Approved)
The new status is reflected throughout the system, including in sessions list.
The act of changing the status is reflected throughout the system, including in session logs.
When the session status is changed, the event is passed back to the integrated host application via API call-back.
Exporting Session Reports
Sample PDF Session Report
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