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What about working at _________ did you like?What about working at _________ did you NOT like?
Do you feel that you know what the mission of Hatch is? Do you believe in it?What could we do to improve our communication of that mission?Did you clearly understand our expectations of you (goals)?And how were you performing against those expectations (feedback on performance)?Who was your manager?How often did he/she hold a team meeting? What was the agenda/length?How often did he/she hold 1-1 sessions with you? What was the agenda/length?What challenges did you experience in communicating, supporting, and getting what you needed from others at your same reporting level?
When you needed authorisation or approval to move forward, how long did it usually take to get that authorisation/approval?Did that delay hinder your ability to perform?
Did you enjoy coming to work every day? What was demotivating?Was there a safe venue to give negative feedback? Was that feedback asked for and encouraged? When you gave that negative feedback, was it acted upon and the situation corrected (i.e., did you feel heard)?
Do you like our product? How could we improve it?What could we do better as a company?What could I do better?
Off-boarding [🌟 New 22/3]
Off-boarding is a time for reflection for us as a company. There are a variety of reasons someone may leave Hatch. The best cases are someone starting their own company and this should be encouraged if it’s someone’s direction.
Our job is to listen and take the feedback and reflect if things should be improved or changed as a result.
Off-Boarding Checklist
When Off-boarding someone depending on the scenario you may need to cut access to their accounts prior to notifying them of the decision if this is the case coordinate with the relevant team members to get this done and make sure the person knows and time is scheduled prior to this action.
Accounts locked or passwords handed over
Any relevant documentation or projects shared (tickets transferred)
Exit Interview Scheduled
Equipment returned
Farewell drinks/coffee/meeting scheduled
Hiring planned or scheduled on roadmap for replacement (Depending on the scenario this person may also be helpful in the recruitment process of their successor)
The Exit Interview
This is ideally be done in-person if the person feels more comfortable don’t host it at the office and recommend a mutual place or safe space. This could be online or at Coffee shop.
Choose a format that you feel that person can be as comfortable in impressing all their reflections and feedback honestly and openly.
You have made Hatch a better place. While you have found a better situation elsewhere, we humbly request that you help us improve one final time. For that, we need your honest, thorough, and brutal feedback. Please know that if you are willing to share it with us, we will treat it like the precious gift that it is.
Informed
Authorised
Motivated
Overall
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