2023-2024

CITT QBR

Monthly product meeting

Leading entire meeting

Sales support with presentations

Integration process

Building new process around campaigns

Campaign creation now driven by PM/AM rather than tech team

UX updates

Ran user feedback surveys

Conducted user interview sessions

On track to release in Q1

Campaign creation playbook

New market launch

Launch rewards program in X new markets

Iterate upon framework for campaigns and driving new behaviour

User acquisition

User engagement

Reducing inactivity

New partner integration

Own integration process with partner

Develop documentation to aid partners with the integration process

New product launch

Launch X new products outside of our core rewards product

Events

Guaranteed ride

Service delay guaranteed ride

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