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Katie SpinosaCheck with Fidelitone to see if they should be restocking barcodes? Can they notify us, and if so, what do we do with this information? Katie will come up with proposalKatie SpinosaKatie Spinosaconfirmed that the solution will happen in 2 phases. will remove ability to update shipping addresses from order and billing page. Timing TBD.2nd piece will be product design to make account setting section better over time - longer term fix. Katie SpinosaKatie SpinosaNick will start adding these to a new tab in engineering tracker for us.
6/1 Meeting
Topics 9
Name
Topic
Notes
Resolution/Action
Resolved?
Barcodes in Shopify
Could we look into an API enhancement that would allow the barcodes from Fidelitone to push to Shopify on the order level?
Missing Subscriptions
Update: 6/12 missing subscriptions now have subscriptions - hooray!
Editing Shipping Addresses is not working
This is still an open issue, and has caused many renewals to be sent to the wrong address. Is S8 working on a fix?
Customers unable to select an action plan - this seems widespread - should we file a Jira ticket?
Would it be possible to somehow indicate when we (Tally/Nick) register a barcode vs. when a member registers a barcode?
MSA’s check Control Panel often to see if a barcode has been registered. Sometimes this is done proactively, other times reactively to an inbound ticket. We’ve mistakenly quoted registration dates to members “I see that you registered your barcode on 5/30/23”, causing unnecessary confusion on the member’s part because Nick actually did it upon receiving data from Tempus.
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