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5/11 Meeting
Topics 8
Topics 8
Name
Topic
Notes
Resolution/Action
Resolved?
Name
Topic
Notes
Resolution/Action
Resolved?
Katie Spinosa
Survey participation
can we add members if they offer to provide product feedback?
(
https://tallyhealth.gorgias.com/app/ticket/64767272#satisfactionSurvey
)
Katie Spinosa
Missing Subscriptions
brainstorm creative ideas to minimize disruption for customers
Steps to follow:
Use corporate card to charge the customer and create the subscription
Pause the membership internally
Send them a new credit card update email
@Katie Spinosa
to send through
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