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Inventory ModelARR ModelMetrics for MSACancel High FraudLifetimely setupKyle to answer whether missing TallyAge test roadblocks membership journey — in all cases new TallyAge test results are needed to go through the lifestyle survey and action plan update cycleAutomate member success script to HOLD tests from cancelled memberships (note add’l JIRA project created for Jira project for all things Tally Platform i.e. data, infra, etc)SLP Shopify integration updates due April 1 - currently underway with Jeff
3/9 Meeting
Topics 2
Name
Topic
Notes
Resolution/Action
Resolved?
Kyle
Align on status of OKC shipping notifications
All customers with Vitality orders were delivered shipping status updates yesterday, including customers who Vitality was already delivered to
OKC believes that shipping notifications for Vitality will work going forward
Shopify order numbers to monitor:
6077, 6062, 6154
Kyle
Proposed priority for Mikhial - automate customer feedback visibility
Goal is to automate visibility of customer feedback in an automated way
Issue resolution comms to continue via Slack
Automate weekly visibility: top issues to be resolved, features requested, needs unmet, positive feedback/praise
Per Katie: Leverage product - feedback, Sentiments - positive, Sentiments - negative tags in Gorgias identify trends
Phase 2: customer feedback via social
Garret
Mikhial’s Workload
Kyle
Buy Domains
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Status updates for followups
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