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30% of our 1,2,3 star CSAT responses over the past 12 days have been related to this concern.It would be awesome if members could manage when their monthly Vitality shipments are sent without interfering with the every-3-month testing cadence. Example
3/30 Meeting
Topics 4
Name
Topic
Notes
Resolution/Action
Resolved?
Melanie
Celebrity subscriptions
Celebs will receive gift box with test kit, supplements, swag
Goal: enable them to create accounts, get free membership, and not receive duplicate testkit, supplements in month 1
Timing: instructions go to celebrities on Monday
Option 1: Create subscriptions in Shopify
Option 2: Create subscription SKU without testkit & vitality
Option 2: Manually monitor coupon code report daily, cancel fulfillment when orders come through
Kyle to send instructions
Katie
New Product Request: Self-managing memberships
.
Kyle
Shopify Address Validator is blocking Shopify checkout upgrade
Decide whether to continue forward with Address Validator app
Katie
APO addresses
We are unable to ship here, need to create a hard stop
Katie/Garret
Store credits - is this a capability in our Shopify store?
mrw8vvjvpqjbt3ty
Confirm use cases that we’d like to support
Kyle
International communication signup workflow
Decide on single list with country dimension vs multiple lists
Katie
Campaigns in Gorgias
When and where on site should we introduce Campaigns?
Katie
Merging in Klaviyo
Me and my team are unable to merge, any troubleshooting tips? Do we have a contact there?
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