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10/17/24 Meeting


October 17 Meeting Topics
Name
Topic
Notes
Resolution/Action
Resolved?
Malformed subscription report / implications to reporting
​
​
Refreshing post cancellation survey
Do we want to bifurcate membership from supplement subscribers and collect more information on specific supplements customers have included in their plans?
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@Matt Schwartz
⁠
@Kyle Humphries
⁠
to review Shayna’s draft below:
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https://docs.google.com/document/d/1Vs_lqhNGYGjU40AgW00C4-uG0J1MUDT5cr19bWgT09A/edit
⁠
⁠

TO DO - just requested access.
Transition to Fidelitone
Who is owning the touchpoints while Garret is on leave?

Current Status
Next Steps
Matt to update spreadsheet/timeline with John
Shayna to reach out to Fidelitone with latest dates
There are no rows in this table
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