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2025 Q1 Roadmap

2024 Spillover
Deliver no/low-internet dispatch solution:
Lagos USSD implementation
@Mac Aboagye
⁠
@Kolade Abraham
⁠
Ogun state implementation review
@Mac Aboagye
⁠
Launch analytics dashboard for Lagos, Edo, Ogun
Confirm with Dr Ayodele
@Kolade Abraham
⁠
Complete security audit and optimization project
Meet with Daniel and confirm next steps
@Mac Aboagye
⁠
Begin interoperability implementation
Follow-up email
Close Grand River Hospital Foundation (Canada) community-first responder technology project
Hospital App implementation
E2E demo
@Kolade Abraham
⁠
New Roadmap Items
Initiative
Priority
Tasks
Wieghts
interoperability
1
1
Continue EMR interoperability implementation
Responder Scheduling & Status Management
2
2
Syncing responder schedules to status
Reporting on responder avaialbility actuals
Explore and launch AI,
​
6
6
Implement AI-aided dispatch
Implement AI algorithms to optimize dispatching processes, improving response times and resource allocation.
Integrate machine learning models to predict call volumes and identify high-risk areas for better resource planning.
Exploration into Predictive Analytics
Enhance data analytics capabilities to identify trends and patterns in emergency requests, leading to proactive interventions and improved patient outcomes.
Utilize predictive modeling to anticipate future demand for our services and allocate resources accordingly
Explore transportation-based costing
2
2
Integration with distance and fuel tracker
Provide reporting
User Level & Supervisor Assignment
1
1
​
Response Team Implementation
1
1
Grouping paramedic team into response teams to enable better tracking and reporting
Establish a comprehensive reporting and auditing framework
3
3
Develop a case-by-case activity tracking system
Implement a reporting structure to document and analyze team activities and actions, identifying efficiency and inefficiency trends.
Enable review processes segmented by regions and timelines to pinpoint performance patterns.
Conduct an operational audit
Collaborate with the operations team to identify fail points in the current processes.
Analyze existing metrics to determine gaps in tech coverage and prioritize areas for improvement.
Enhance data collection and analysis tools
Expand metrics tracking to cover areas identified as critical by operations during the audit.
Build dashboards to provide clear visibility into efficiency metrics and bottlenecks.
⁠


Timeline View of Feature Releases FY25
Launch/Implement no/low-internet dispatch solution
Final Launch of No/Low Internal Dispatch Solution
Launch analytics dashboard for Lagos, Ogun (Finalization)
Backend Caching System Implementation
Softphone Integration in Dispatch App
Edo State Handover: Technical Report & Offboarding Process
Coding Bible (Internal Tooling)
Data & Revenue Strategy Development
Dispatch App Revamp
Continue EMR interoperability implementation
NIGCOMSAT Accelerator Program
Establish Comprehensive Reporting and Auditing Framework
Backend Infrastructure Redesign
Dispatcher Role and Access Level Management
Responder Scheduling & Status Management
Revamp full product suite for relevance and improved UX
Rebuild backend for scalability and long-term stability
Finalize and roll out interoperability
Explore and Launch AI
Response Team Implementation
User Level & Supervisor Assignment
Explore Transportation-based Costing
Aug 2025
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Sep 2025
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Oct 2025
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Nov 2025
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Dec 2025
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Jan 2026
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
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25
26
27
28
29
30
31
Feb 2026
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
Mar 2026
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Apr 2026
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Dispatch App Revamp
Continue EMR interoperability implementation
NIGCOMSAT Accelerator Program
IA
Establish Comprehensive Reporting and Auditing Framework
Backend Infrastructure Redesign
MA
Dispatcher Role and Access Level Management
Responder Scheduling & Status Management
Revamp full product suite for relevance and improved UX
IA
Rebuild backend for scalability and long-term stability
MA
Explore and Launch AI
Response Team Implementation
User Level & Supervisor Assignment
Explore Transportation-based Costing
TodayFit
⁠
Feature list & Release Schedule 3
Title
Start
End
Description
Person
Stage
Priority
Image 9
Launch/Implement no/low-internet dispatch solution
1/6/2025
1/31/2025
(Lagos and Ogun USSD implementation)
Final Launch of No/Low Internal Dispatch Solution
1/31/2025
Final Launch in Ogun and Lagos after thorough testing, reviews and approval.
Launch analytics dashboard for Lagos, Ogun (Finalization)
2/2/2025
2/28/2025
Finalize and launch the analytics dashboard for Ogun and Lagos States
Backend Caching System Implementation
2/17/2025
4/22/2025
Design and deployment of a robust caching mechanism across backend services to optimize data retrieval speeds and reduce load on primary databases.
Softphone Integration in Dispatch App
1/29/2025
4/30/2025
Full integration of a VoIP softphone system into the Dispatch App, covering provider research, technical integration, and transition from GSM-based calling to SIP.
Edo State Handover: Technical Report & Offboarding Process
3/20/2025
7/1/2025
Technical Report Completed Delivered a detailed report covering:
Platform usage metrics
System performance summary
Recommendations for future rollouts
Lessons learned
Structured Offboarding Process Executed
Final stakeholder sessions conducted
Platform components securely deactivated
All data handled and archived responsibly
Transition documentation delivered
Coding Bible (Internal Tooling)
5/14/2025
6/30/2025
Create an internal Coding Bible to standardize engineering best practices, architecture decisions, and onboarding documentation across all technical teams.
Deliverables:
Centralized Coding Bible document (version-controlled)
Internal dev guideline checklists
Onboarding flow and technical orientation materials
Data & Revenue Strategy Development
6/6/2025
6/29/2025
Develop and implement a structured data strategy to guide how ERA collects, manages, and uses operational data across products. Simultaneously, define a clear revenue strategy to ensure technology development aligns with monetization and sustainability goals.
Deliverables:
ERA Data Strategy document
Revenue alignment framework for tech features
Updated product roadmap reflecting monetization opportunities
Dispatch App Revamp
3/7/2025
12/18/2025
Comprehensive redesign and refactoring of the Dispatch Application to enhance usability, reduce load times, and streamline the responder workflow.
Continue EMR interoperability implementation
5/5/2025
11/27/2025
​
NIGCOMSAT Accelerator Program
6/2/2025
11/19/2025
Leverage ERA’s acceptance into the NIGCOMSAT Accelerator to explore satellite-enabled services and strengthen partnerships within Nigeria’s national innovation infrastructure.
Deliverables:
Partnership activation plan with NIGCOMSAT
Use case proposals for satellite-enabled solutions
Monthly progress reports to accelerator coordinators
Establish Comprehensive Reporting and Auditing Framework
3/3/2025
10/24/2025
Develop a case-by-case activity tracking system
Implement a reporting structure to document and analyze team activities and actions, identifying efficiency and inefficiency trends.
Enable review processes segmented by regions and timelines to pinpoint performance patterns.
Conduct an operational audit
Collaborate with the operations team to identify fail points in the current processes.
Analyze existing metrics to determine gaps in tech coverage and prioritize areas for improvement.
Enhance data collection and analysis tools
Expand metrics tracking to cover areas identified as critical by operations during the audit.
Build dashboards to provide clear visibility into efficiency metrics and bottlenecks.
Backend Infrastructure Redesign
6/23/2025
9/24/2025
Redesign and rebuild ERA’s backend architecture to improve scalability, reliability, and performance across all current and future product deployments.
Deliverables:
Technical audit report of existing infrastructure
New backend architecture design
Rebuilt backend services for core modules
Deployment and QA plan
Dispatcher Role and Access Level Management
8/8/2025
11/29/2025
Implementation of a system to define and manage varying access levels for dispatchers within the platform. This includes setting role-based permissions, controlling feature visibility, and enabling better oversight through tools like the dispatcher leaderboard.
Responder Scheduling & Status Management
8/4/2025
10/4/2025
​
Revamp full product suite for relevance and improved UX
7/22/2025
10/2/2025
Redesign and upgrade all ERA product interfaces and workflows to meet evolving user needs and improve overall usability. ​Deliverables:
UX audits & user feedback reports
Updated UI/UX designs
Rollout of revamped modules
Performance + satisfaction metrics
Rebuild backend for scalability and long-term stability
7/21/2025
10/5/2025
Overhaul backend infrastructure to support growing system demands, reduce downtime, and ensure long-term reliability. ​Deliverables:
New architecture documentation
Migration plan
Deployment of redesigned backend
Monitoring & performance benchmarks
Finalize and roll out interoperability
11/4/2025
7/15/2025
Complete FHIR and ICD-11 compliant integrations to enable real-time, secure data exchange with health systems.
​Deliverables:
Final FHIR/ICD-11 implementation
Partner integration test reports
Interop APIs + documentation
Go-live status
Explore and Launch AI
10/6/2025
12/1/2025
Implement AI-aided dispatch:
Implement AI algorithms to optimize dispatching processes, improving response times and resource allocation.
Integrate machine learning models to predict call volumes and identify high-risk areas for better resource planning.
Exploration into Predictive Analytics
Enhance data analytics capabilities to identify trends and patterns in emergency requests, leading to proactive interventions and improved patient outcomes.
Utilize predictive modeling to anticipate future demand for our services and allocate resources accordingly
Response Team Implementation
9/22/2025
11/30/2025
Grouping paramedic team into response teams to enable better tracking and reporting
User Level & Supervisor Assignment
10/2/2025
12/12/2025
​
Explore Transportation-based Costing
11/16/2025
12/26/2025
Integration with distance and fuel tracker
Provide reporting
There are no rows in this table
⁠

Roadmap Items for 2025

Launch/Implement No/Low-Internet Dispatch Solution
Initiate the implementation of offline and USSD-based dispatch solutions to address connectivity challenges in Lagos and Ogun states.
Ensure functionality and training for seamless adoption within the first quarter.
Final Launch of No/Low-Internet Dispatch Solution
Complete and finalize the deployment of the dispatch solution across identified regions.
Address post-launch optimizations and ensure system stability for wider adoption.
Launch Analytics Dashboard for Lagos, Ogun (Finalization)
Finalize and launch dashboards providing actionable insights on response performance, resource utilization, and key operational metrics.
Ensure data accessibility and visualization for stakeholders in Lagos and Ogun.
Continue EMR Interoperability Implementation
Advance efforts to integrate Emergency Medical Record (EMR) systems for seamless data exchange between healthcare providers and emergency services.
Focus on compliance with standards and phased technical implementation.
Responder Scheduling & Status Management
Develop and roll out tools to manage responder availability, task assignments, and real-time status updates.
Enhance coordination and efficiency across response teams.
Explore Transportation-Based Costing
Build and deploy features and tools to create a robust predictive model and accurate prediction tools for transportation-related costs.
Leverage data to optimize resource allocation, improve budget planning, and enhance cost-efficiency.
Establish Comprehensive Reporting and Auditing Framework
Implement a robust reporting system to track performance metrics, identify inefficiencies, and drive data-informed decision-making.
Integrate auditing capabilities for accountability and regulatory compliance.
Response Team Implementation
Develop and implement tools to manage response team coordination, task assignments, and workflows.
Enable real-time tracking of roles, escalation procedures, and team efficiency for improved emergency response outcomes.
Explore and Launch AI
Analyze system requirements and design an end-to-end AI solution to address predictive analytics, operational optimization, and resource planning.
Focus on discovery, implementation, and launch of a comprehensive AI system to enhance decision-making and scalability.
User Level & Supervisor Assignment
Develop a structured access control system to assign permissions and roles for users and supervisors.
Ensure accountability, transparency, and effective task management through well-defined user hierarchies.

Summary

Early 2025: Launch/Implement No/Low-Internet Dispatch Solution, Finalize Analytics Dashboard, Continue EMR Interoperability Implementation.
Mid-Year: Final Launch of No/Low-Internet Dispatch Solution, Responder Scheduling, Transportation-Based Costing.
Late 2025: Comprehensive Reporting and Auditing Framework, Response Team Implementation, AI Exploration and Launch, User Level & Supervisor Assignment.
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