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ESAT Plan Cash app 2024
To improve ESAT scores and enhance overall team performance through targeted initiatives and strategic actions
Not started
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Complete
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📊 Project tracker
Team
Status
Search
Not started
0
In progress
2
At risk
4
Complete
8
13
Promote Growth Opportunities
Blank
OPS
Marketing
6/30
Cash app Store
Blank
Marketing
OPS
Fun day and birthday celebrations
Blank
OPS
12/31
Chill Room / Game room Cash app
Blank
Marketing
REALSTATE
OPS
Celebrate small LOBs anniversary
Blank
OPS
Lunch recognition with Senior Team leads
Blank
OPS
Site preference and Movement to C Tower and WFH to Top performers
Blank
OPS
Increase Visibility and Feedback Mechanisms for Advocates
Blank
OPS
Marketing
6/30
Enhance Accountability and Communication for our STAFF members
Blank
OPS
PS
6/30
Equipment Procurement for Santa Ana Building
Blank
OPS
Marketing
REALSTATE
4/15
Develop a New Incentive Program
Blank
OPS
3/22
Slack Communication
Blank
OPS
1/1
Cash Anniversary
Blank
OPS
CYV
5/23
High potentials
Blank
OPS
pe
5/23
OPS
Assess current equipment needs and gaps in the Santa Ana building through a thorough inventory and analysis.
REALSTATE
OPS
Develop a procurement plan to acquire necessary equipment, considering budget constraints, technical requirements, and supplier options.
OPS
REALSTATE
Prioritize equipment purchases based on criticality and impact on operational efficiency and employee productivity
OPS
REALSTATE
Create dedicated feedback forms or surveys to gather input from advocates on various aspects of their experience, including partner access, motivational activities, and overall satisfaction with the account.
OPS
Analyze feedback data regularly to identify trends, areas for improvement, and opportunities for innovation.
OPS
Communicate action plans and outcomes transparently to employees, demonstrating responsiveness to their input and concerns.
Marketing
OPS
Encourage advocates to participate actively in professional development activities and pursue advancement opportunities aligned with their career aspirations.
OPS
Select a small group of top performers and allow them to work from home, providing flexibility and work-life balance while transitioning to the new building.
OPS
Provide leadership training and support for team leads to strengthen accountability and communication with their direct reports.
OPS
PS
Implement regular follow-up and performance reviews to monitor progress, address challenges, and provide constructive feedback.(Cafe con tu lider)
OPS
PS
Facilitate round table discussions between leads and their teams to foster open dialogue, address concerns, and identify areas for improvement or intervention.
OPS
PS
Establish clear escalation procedures for addressing alerts or issues identified during round table discussions, ensuring timely resolution and follow-up actions
OPS
🗓️ Project timeline
Site preference and Movement to C Tower and WFH to Top performers
Increase Visibility and Feedback Mechanisms for Advocates
Enhance Accountability and Communication for our STAFF members
Promote Growth Opportunities
Equipment Procurement for Santa Ana Building
Develop a New Incentive Program
Slack Communication
Fun day and birthday celebrations
Cash app Store
Chill Room / Game room Cash app
Cash Anniversary
Assess current equipment needs and gaps in the Santa Ana building through a thorough inventory and analysis.
Develop a procurement plan to acquire necessary equipment, considering budget constraints, technical requirements, and supplier options.
Prioritize equipment purchases based on criticality and impact on operational efficiency and employee productivity
Create dedicated feedback forms or surveys to gather input from advocates on various aspects of their experience, including partner access, motivational activities, and overall satisfaction with the account.
Analyze feedback data regularly to identify trends, areas for improvement, and opportunities for innovation.
Communicate action plans and outcomes transparently to employees, demonstrating responsiveness to their input and concerns.
Encourage advocates to participate actively in professional development activities and pursue advancement opportunities aligned with their career aspirations.
Select a small group of top performers and allow them to work from home, providing flexibility and work-life balance while transitioning to the new building.
Provide leadership training and support for team leads to strengthen accountability and communication with their direct reports.
Implement regular follow-up and performance reviews to monitor progress, address challenges, and provide constructive feedback.(Cafe con tu lider)
Facilitate round table discussions between leads and their teams to foster open dialogue, address concerns, and identify areas for improvement or intervention.
Establish clear escalation procedures for addressing alerts or issues identified during round table discussions, ensuring timely resolution and follow-up actions
High potentials
Celebrate small LOBs anniversary
Lunch recognition with Senior Team leads
Oct 2023
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Nov 2023
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Dec 2023
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Jan 2024
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Feb 2024
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Mar 2024
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Apr 2024
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May 2024
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Jun 2024
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Site preference and Movement to C Tower and WFH to Top performers
Increase Visibility and Feedback Mechanisms for Advocates
Enhance Accountability and Communication for our STAFF members
Promote Growth Opportunities
Equipment Procurement for Santa Ana Building
Develop a New Incentive Program
Slack Communication
Fun day and birthday celebrations
Cash app Store
Chill Room / Game room Cash app
Month
TodayFit
💬 Weekly standups
1
2
3
Who
Updates
Date
ESAT MEETING WITH PS
3/25/2024
Seguimientos semanales OPS
3/1/2024
5/23/2024
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