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Support team: Help & Documentation
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This is the support team tool. It has forms that help the support team with their planning, recording their daily school visits and report any challenges they encounter in schools (technical and non technical issues).
We hope it makes your job easier and more enjoyable.
See
Getting started with the EIDU Field
⁠
to get started.

The Field App...

is offline-first: The in-app functionality like filling in and submitting forms is available offline. While this is true, please have a look at
Offline-first: Why should I still activate data from time to time
⁠
.
uses sponsored data: If you use a Safaricom SIM card you will not have to pay for bundles.
shows all the schools that you support.
is a new tool: It is still a new tool so it might be a little rough around the edges. We are working on it to improve it continuously. Your feedback is highly appreciated.
Want to print your doc?
This is not the way.
Try clicking the ⋯ next to your doc name or using a keyboard shortcut (
CtrlP
) instead.