Service Data Quality

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Operation & Reporting

Operation structure

The data assurance team is designed to operate within a team approach, working together to collect, assure and promote consumption across the place the following roles outlines the core responsibilities

Roles & Responsibilities

Data operation team roles
Role
Responsibilities
Tools
Data operations lead
Management & lead of data operations strategy
Conduct periodical audits across the whole team and communicate improvements to
@Data operations manager
Provide data operation training to wider team and DCP customers
Work with the
@Data operations manager
conduct service information peer quality reviews
lead and assistance to the
@Data operations manager
in community outreach and promotion of the data assurance service and tooling
Shared inbox email
Public form
Not Trusted OR Spreadsheet
Trusted OR Spreadsheet
Direct access to directory
API’s
Service Finder
DCP products
Data operations manager
Collect information about new services from community leads
Add new allocated services from shared inbox, spreadsheet
Assure own allocated services in accordance to the cadence within the assurance profile
Responsible for assurance across the team in accordance to the cadence within the assurance profile
Review new services and allocate to
@Data collection/assurance team members
Community outreach to promote the use of aggregator and use of service information working with the
@Data operations lead
Working with the
@Data operations lead
conduct service information peer quality reviews
Conduct periodical audits across the whole team and communicate improvements
Management of all data operation DCP team members
Provide data operation training to wider team and DCP customers
Shared inbox email
Public form
Not Trusted OR Spreadsheet
Trusted OR Spreadsheet
Direct access to directory
Service Finder
DCP products
Data collection/assurance team members
Collect information about new services from community leads
Add new allocated services from shared inbox, spreadsheet
Assure own allocated services in accordance to the cadence assurance profile
Allocated geographical regions / communities or specialists topics types of services
Encourage community connections and visibility
Shared inbox email
Public form
Not Trusted OR Spreadsheet
Trusted OR Spreadsheet
Direct access to directory
Service finder
@Frontline workers
Report an error, mistake, or incorrect information regarding a service
Suggesting new services
Public forms
There are no rows in this table

Data assurance process (11).jpg

Reporting returns

The following reporting item will be sent to Digital CoProduction Management team on a monthly basis. Weekly returns will be sent from the
@Data operations manager
to
@Data operations lead
. The
@Data operations manager
will work with the various roles across the team to ensure reporting functions are complete in a timely manner.

Reporting items
There are no rows in this table

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