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Management & lead of data operations strategyConduct periodical audits across the whole team and communicate improvements to Provide data operation training to wider team and DCP customersWork with the conduct service information peer quality reviewslead and assistance to the in community outreach and promotion of the data assurance service and toolingShared inbox emailPublic formNot Trusted OR SpreadsheetTrusted OR SpreadsheetDirect access to directoryAPI’sService FinderDCP productsCollect information about new services from community leadsAdd new allocated services from shared inbox, spreadsheetAssure own allocated services in accordance to the cadence within the assurance profileResponsible for assurance across the team in accordance to the cadence within the assurance profileReview new services and allocate to Community outreach to promote the use of aggregator and use of service information working with the Working with the conduct service information peer quality reviewsConduct periodical audits across the whole team and communicate improvementsManagement of all data operation DCP team membersProvide data operation training to wider team and DCP customersShared inbox emailPublic formNot Trusted OR SpreadsheetTrusted OR SpreadsheetDirect access to directoryService FinderDCP productsCollect information about new services from community leadsAdd new allocated services from shared inbox, spreadsheetAssure own allocated services in accordance to the cadence assurance profileAllocated geographical regions / communities or specialists topics types of servicesEncourage community connections and visibilityShared inbox emailPublic formNot Trusted OR SpreadsheetTrusted OR SpreadsheetDirect access to directoryService finderReport an error, mistake, or incorrect information regarding a serviceSuggesting new servicesPublic formsBy default still requires data team assurance. If assigned status must meet complianceCollect and manage several servicesNot Trusted OR Spreadsheet to collect and assure by Data teamManage several servicesTrusted OR SpreadsheetDirect access to directoryDirect access to directoryProvide updates to own service information to data teamManage their own listing but still require assuranceCan be - Manage and can assure their own listingReporting back to data team on recently assured service accuracyShared inbox emailPublic formNot Trusted OR Spreadsheet Trusted OR SpreadsheetDirect access to directoryReport an error, mistake, or incorrect information regarding a serviceSuggesting new servicesPublic forms
Operation & Reporting
Operation structure
The data assurance team is designed to operate within a team approach, working together to collect, assure and promote consumption across the place the following roles outlines the core responsibilities
Roles & Responsibilities
Data operation team roles
Role
Responsibilities
Tools
Data operations lead
@Data operations manager
@Data operations manager
@Data operations manager
Data operations manager
@Data collection/assurance team members
@Data operations lead
@Data operations lead
Data collection/assurance team members
@Frontline workers
@List managers
@Not trusted
@Trusted
@Level 5
@Custodians
@Trusted
@Service providers
@Trusted
Service user
There are no rows in this table
Reporting returns
The following reporting item will be sent to Digital CoProduction Management team on a monthly basis. Weekly returns will be sent from the to . The will work with the various roles across the team to ensure reporting functions are complete in a timely manner.
@Data operations manager
@Data operations lead
@Data operations manager
Reporting items
Reporting items
Total services on Directory
Total assured Services
Total unpublished services
Total duplicate services
Average of duplicate per service
New services added this week/month/year
New services added & assured from per source/role
Unpublished services moved to assured
Number of services checked and assured
Services checked and unpublished this week/month/year
Services checked and deleted this week/month/year
Provider review requested
Total organisations on Directory
Current organisations with assured services
Organisations deleted this week/month/year
New organisations added this week/month/year
Venues deleted this week/month/year
New venues added this week/month/year
Total number of Venues
How many current users of Directory
How many current users of Service Finder
How many active user of Directory
How many active users of Service Finder
There are no rows in this table
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