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Post #33073 went out nowhere. then it went out twice.
Posts #33548 & #33284 posted multiple times.
Our video validation isn't catching invalid videos before uploading and the upload fail isn't bubbling up in a clear way.
Sometimes (unsure when yet) social network posts aren't registering as belonging to instagram_business and causing what adam saw
Social performance report
Shortened links
Number of users who added IG
Number of users who posted to IG (admin creates on behalf of other users)
Number of posts created for IG
Jira
See a chart of your Jira issues by status.
Jira Issue Statuses
Jira Issue Types
Jira issues
Issuetype
Status
Issue
Description
Assignee
Sprint
Bug
33
Done
33
Instagram accounts look inactive
Martin Sacco
Sprint 19
Publishing adding IG parent network after editing approved post
we are running into an issue after editing an approved post. Once edited, an IG account for Jaqueline Kuentos (FB admin/alias) is added. I have found a workaround which allows us to remove that account before publishing.
Michael Clark
Sprint 19
Scheduled posts for this week aren't showing on calendar
Posts are showing for all of August but then stop after today. They have posts scheduled. When I kept clicking around the posts disappeared off the calendar. I waited about 10 mins on the calendar screen and the calendar remained blank
Martin Sacco
Sprint 19
User is unable to change own password
Customers have also complained:
Seth.Reeks@getevolved.com
It was the issue with the mortgage role where it wouldn’t let us update a user’s password without changing the role
Martin Sacco
Sprint 19
Content Library: In grid view does not display the link preview
Access Publising → Content Libraries → Posts
Posts #23898 and 33664
I edited the post and clicked enter the preview shows in compose and post details but not in the grid view:
Martin Sacco
Sprint 19
Improve wordking "Duplicate entry unique_institution+social_network"
Santiago Magariños
Sprint 19
User has posting issues Aug 11th - posting multiple times
User: Caitlin Kelley
Santiago Magariños
Sprint 19
Unable to post video to Instagram account
Michael Clark
Sprint 19
Compose: Add aspect ratio validation for images in Instagram posts
In compose, validate images to have an aspect ratio between 4:5 and 1.91:1 on posts that have Instagram as a target social network.
Martin Sacco
Sprint 19
User cannot submit post in Edge browser
When they click submit , it wouldn't submit. no error. Could be an Edge issue but they only have Edge on their work computers.
Martin Sacco
Sprint 19
Approved Content Library Post with keyword when submitted by a non Admin user asks for approval again
Approved Content Library Post with keyword when submitted by a non Admin user asks for approval again
Once a Content Library post with/without keyword has been approved, any non Admin user should be able to submit this pre approved post without needing additional approval again.
Example:
A post created by Garrett Drucker requires approval.
Post ID: 33338 (this post was already approved in their CL folder)
Message: Selling a house can be an overwhelming process, especially in today’s hot market. Here’s a roundup of tips to help guide you through.
Santiago Magariños
Sprint 19
LinkedIn personal accounts not fetching
haven't fetched for this account since late July, but there's still published posts for it?
Santi found a bug for LinkedIn when updating comments.
Santiago Magariños
Sprint 19
Empower - posts with a tagged account not loading
Jess Carr created posts on multiple platforms and tagged @MasterCard in them (33013 post ID example). The posts with that tag will not load in the View Post module, but you can view them if you click Edit. Added a screen share video for refrence.
Martin Sacco
Sprint 19
Fix Advertising Custom Audience Status and Lists
We need to be able to pull in audiences from FB and use them within advertising but at present the custom audience type doesn't work properly – the status is stuck in processing / error and it throws an error when trying to pull in the campaign builder.
Nils Berndt
Sprint 19
Content Library: All users should be able to filter in CL
Currently only users with Manage Content Library are able to filter under Posts in Content library
Martin Sacco
Sprint 19
Validation that prevents a user from trying to submit a post to IG if they don't have any media uploaded
validation on FE that prevents a user from trying to submit a post to IG if they don't have any media uploaded
the validation for must have 1 media and not 0 or more than 1
Santiago Magariños
Sprint 19
Preview for Instagram in compose is not aligned
See attached
Martin Sacco
Sprint 19
Summary Reports are not working.
ImproperlyConfigured
Field name instagrambusinesses is not valid for model Report.
Santiago Magariños
Sprint 19
App: Social Accounts: Non Admin Users: Account owner names are not displayed
Only Admin Users names are displayed in the “Account owner” field
Martin Sacco
Sprint 19
Publishing ->Posts-> Filter IG accounts -> throws error
{"errors":[{"code":"invalid_choice","detail":"Select a valid choice. That choice is not one of the available choices.","message":"Select a valid choice. That choice is not one of the available choices.","source":{"field":"post_to_social_network"}}]}
Michael Clark
Sprint 19
Instagram Issues
Michael Clark
Sprint 19
Reports and Shortened Links: Change DefaultDate Range
Change DefaultDate Range
Martin Sacco
Sprint 19
GIF Failure on Facebook
User was able to upload GIF in Denim Social but the GIF did not move when it posted to Facebook.
Jed Meier
Sprint 14
Sprint 15
Sprint 17
Sprint 18
Sprint 19
Post List: Post descriptions are not syncing correctly
It looks like the Post descriptions are not syncing correctly and it is making it hard to approve posts. See below for reference. None of the messages displayed link to the photo/post.
All these posts should be congratulating the LO for their D Magazine recognition, but none of the messages show the correct content.
Martin Sacco
Sprint 19
Post Calendar: not all posts are displayed
user: coconnor@monsonsavings.com
Her calendar view when she switches between Scheduled and all Tabs in Posting does not display all posts shown in List view. After refresh it shows sometimes
Martin Sacco
Sprint 19
[FE] Chrome Autofill doesn't work on login
When a user tries to log in Chrome, it autofills the fields and when she clicks login it displays fields are required. She clicks login again and it works
Martin Sacco
Sprint 19
[BE] Content Library Posts: Link Preview is not available sometimes
Task
When a user updates a post with a link in the message, if link_preview fields are empty, we should populate them (it happens on backend).
Background
Sometimes users creates a post with a link, and link_preview fields are not populated.
It can be manually solved forcing to re-fetch by editing the post: removing the link from message, saving, re-adding the link, saving. But users won't do that.
Sample
Posts #23898 and #33664 from user Rob Donaldson <rob.donaldson@benjaminfedwards.com>
Those posts had links with no preview, but it was solved by the process from above.
Nils Berndt
Sprint 19
User creation with invalid password incorrect behavior
When you attempt to create a new user with an invalid password the user is still created with no password even though the front end reflects the error.
Santiago Magariños
Sprint 19
Sprint 20
User creation fails due to no institution settings
When creating a user, the system is checking the institution level mfa settings to validate the user settings are appropriate, however there is not actually an institution associated with a user that has not been created yet, so it fails and throws an error.
Santiago Magariños
Sprint 19
Sprint 20
CL Posts: link image preview do not display on Social networks
Santiago Magariños
Sprint 19
Sprint 20
Many personal LinkedIn posts failed due to network authentication
a lot of LinkedIn personal posts : Error: There was a problem authenticating yo ur connection. This could be due to missing or incorrect authentication credentials. Please refresh the social network permissions.
Santiago Magariños
Sprint 19
Sprint 20
Dashboard FB Tags: The tagging information isn’t showing up on their dashboard
Johnson Financial group: For the Facebook Tags feed in the dashboard, it does not show which page/organization actually tagged us in the post, making it very hard to actually find and interact with the post.
Santiago Magariños
Sprint 16
Sprint 19
Sprint 20
Facebook accounts keep falling off the platform
These 5 accounts are becoming disconnected and disappear from the account list under Jens' account. He synced but they still didn't show up
Ellen Van Der Bosch
Fahad Janvekar
Jozynne Marbas
Timothy Benitz
Todd Yarbrough
Meghana Hermes
Sprint 19
33
Count
Sub-task
6
Done
3
[FE] Compose: At least one media is required to create an IG Post
Martin Sacco
Sprint 19
[FE] Summary Reports Form: Support Instagram
Martin Sacco
Sprint 19
[Backend] Make activities endpoint support search by text
GET /activities
Should support a search: string query string param and return all activities which its search_text has a match.
This is intended to be used in conjunction with other filters to make faster the response, as a POC for this feature.
Santiago Magariños
Sprint 18
Sprint 19
3
Count
Alpha
3
Call heap when a post to instagram happens.
Track when a post to instagram happens
Event name INSTAGRAM_POST.
jorge.vazquez
Sprint 19
Sprint 20
Call heap when a user successfully adds his instagram account.
Once the user finishes adding his Instagram account, we need to track this event.
Event name TBD.
jorge.vazquez
Sprint 19
Sprint 20
Create request wrapper to manually call heap
We need to integrate heap manually.
The integration is a simple where we will provide the application id and the email as a way to authenticate our requests.
The proper way to launch this may be Django signals, since most of these events need to occur when we perform an action (see related tickets).
The second approach may be an observer.
For the authentication against heap, we posses the application id in SiteSettings.
I’ll use an env variable, but I’ll wait for
to be merged, it may be good to add the email in the db in case a rotation is needed.jorge.vazquez
Sprint 19
Sprint 20
3
Count
Story
6
Done
6
Add Feature Toggle - Admin
Adding feature toggles in admin isn't wired properly.
Michael Clark
Sprint 19
QBR/EBR St. Louis Bank
"Can you get 2020 and Monthly 2021 data for St. Louis Bank?
1:18
probably by end of next week?
1:18
EBR is 8/4"
For Kylee:
(Yearly) By eow:
Empower Federal Credit Union
The Middlefield Banking Company
BrightStar Credit Union
Stock Yards Bank & Trust Company
Queenstown bank
Michael Clark
Sprint 18
Sprint 19
Accounts Details Page: Add share indicator and bulk actions
On Social Networks > Accounts we show an expand for social networks where pages can be associated with users (FB, for example). In that dropdown, when you expand it, we display whether the page is shared with any other users. However, when you click in to the network (in my screenshots, I’ve clicked on the name Emma Stern, where our Denim Social brand is housed), we do NOT display whether the page is shared with anyone. This is something I think we should add to the paginated view because we have some large customers who need this.
It’s a tough process when you’re doing that for 200+ pages that need to be shared…
1. you can’t tell which pages are shared, with whom, easily
2. it’s hard to actually share it… like you can on the first screenshot
We need to resolve this, particularly for customers with a large number of users and social networks.
Martin Sacco
Sprint 14
Sprint 15
Sprint 16
Sprint 17
Sprint 18
Sprint 19
Approval workflow: bypass date/time update or change
Please describe the issue you are experiencing::
Idea: Should we allow updates to day/time of posting to stay approved.
For example a post gets approved; the creator can go in and edit the date/time; this forces the approvers to approve again.
I think it would be more efficient if we did not require another approval on date/time changes.
This came up in a conversation with Sound Credit Union.
Santiago Magariños
Sprint 17
Sprint 18
Sprint 19
Handle deactivated twitter accounts.
Currently we don’t do anything to notate a SocialNetwork if they are removed externally. We keep fetching and running searches on non-existent accounts which increase our error count.
We should introduce another state or flag to indicate a network does not exist externally so that we don’t continue to fetch/search on these networks.
Santiago Magariños
Sprint 19
Sprint 20
High Number of Facebook Conversations Errors
We are recieving a larger number of facebook conversations api access errors, even after checking the access token.
We need to check the User has MANAGE, CREATE_CONTENT, or MODERATE task on the Page
calling /
{uid}
/accounts?access_token=xxxx we get a list of Pages and tasks available.
One example of this:
Fsbwa Bank
```
{
"access_token": "xxxxyyyy",
"category": "Profile",
"category_list": [
{
"id": "2623",
"name": "Profile"
}
],
"name": "1st.security.bank",
"id": "102275655380928",
"tasks": [
"ANALYZE",
"ADVERTISE"
]
}
...
```
The access token analysis shows the proper scopes, but the User who requested them does not have the tasks needed for calling the conversations API.
I reccomend we do a few things.
1. On account refresh set a flag on the Page to indicate messaging/conversations available or not.
2. For pages that have scopes for conversations, but not tasks then send an email with instructions on how to do this. Also set the page to disable conversations API calls for the time being.
3. Enable front end to toggle messenger for Pages. When toggled on do the above checks, if they fail show some in app instructions on adding the appropriate tasks for the User.
Santiago Magariños
Sprint 19
Sprint 20
6
Count
Task
6
Done
5
MFA -> Allow admins to enable/disable MFA under Administration ->Settings
MFA -> Allow admins to enable/disable MFA under Administration ->Settings
Users with the permission: "Institution Settings: Manage" Should be able to enable/disable MFA
All users should be able to add their phone number in their own user profile:
Nils Berndt
Sprint 19
MFA Settings Under Admin -> Settings
Nils Berndt
Sprint 19
Reports: Users should be able to search term
Users should be able to search the archive report with a search bar for text
Martin Sacco
Sprint 18
Sprint 19
Post List: user should remain in the same page after deleting a post
As an Admin user, I expect when I'm deleting an old failed post that after I delete it, I'll be on the same "page" in pagination as I was on prior to deleting the post. Instead, I'm taken to the first page in pagination.
Martin Sacco
Sprint 19
Publishing - Dashboard - Facebook Page Tags - Need View On Network
User has no way of accessing more information from Facebook Page Tags Feed. Please add "View on Network" option.
Santiago Magariños
Sprint 19
5
Count
Alpha
1
IG Heap Analytics
Set up IG heap analytics for specified date range to track the following:
Reports created for Heap analytics development
Reports created for Heap analytics production
jorge.vazquez
Sprint 19
Sprint 20
1
Count
51
Count
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