Ideas:
Send confirmation email via Pipedrive so it’s logged
Dyno-Pest Upload Form
Dyno-Pest Quote
Pipedrive:
1. Capture Form Data
CallRail: Yes
2. Capture Images
Description:
CallRail: No
Dyno-Pest New Calls
Summary
Dyno-Pest has a website quote form which redirects to a thank you page with an image upload form. After submitting the form customers receive a confirmation email which also links to image upload form. Automation is setup to instantly add new form leads to the CRM + watch for any uploaded images and match them to same lead (using UUID).
There is a separate image upload form which is not on website menu but can be sent manually. This form omits the pest selection questions in the quote form as can use AI in backend to classify the uploaded images and assign specific pest. After submitting images and contact details a confirmation email is sent + lead is immediately created in CRM.
Automation is setup so new calls and new form submissions are instantly added to the CRM. Additionally, SMS messages containing links are sent to missed inbound calls.
There are also two content marketing tools: an AI pest image identifier and a pest library which both funnel potential leads to the quote form.
Request Quote
Upload Form
AI tool
Dyno-Pest Data Automations
Data Automation
Quote Form Details to CRM (CallRail) Quote Thank You Images to CRM (FormBackend) Upload Form Details to CRM (CallRail) Upload Form Images to CRM (Formbackend) Calls
New inbound call is added to CRM, if unanswered then SMS is sent Email Automation
Quote Request Email Confirmation (with link + UUID) Image Upload Email Confirmation
Include UUID in email link to match user 1. Dyno-Pest Quote Form
Usage: Customers visit website and complete form
Automation
Capture data and create deal & person in CRM If user add images on thank you page, update deal in CRM with photos 2. Dyno-Pest Upload Form
Usage: Customers receive direct link to complete form
Automation
Capture data and create deal & person in CRM 3. AI Image Identification Tool
4. Pest Library
Working but AI needs refinement + need to add button directed to quote
5. Hawkeye Quote Form
Automation
Capture data and create deal & person in CRM If user add images on thank you page, update deal in CRM with photos 6. Hawkeye Upload Form
Usage: Customers receive direct link to complete form
Automation
Capture data and create deal & person in CRM
CallRail Automation
New Dyno-Pest inbound call is added to CRM within 10-15 seconds New Hawkeye inbound call is added to CRM within 10-15 seconds (Tested but inactive)
If Dyno-Pest receives call when closed, person receives automatic SMS with form link If Hawkeye receives call when closed, person receives automatic SMS with form link
7. Envelo Schools Calculator
Image Upload + Contact Form
To Do:
Add upload link to confirmation emails Need to add question to select bird services required Implement & test Dyno-Pest and Hawkeye thank you page image upload Finalise CRM automation to add uploaded images
Automation:
Quote Form
Dyno
Preventative commercial pest control
Pest Prevention Service
Odour
pest prevention contract is better for commercial. it is a service they are familiar with. follow on question should be business type eg hotel, commercial offices, warehouse, food production, restnt, hotel. Secondary follow up "are you also interested in Electronic fly killers, 24/7/365 electronic pest monitoring, specialist pest proofing, pest bird solutions. This should then ask are there any pests of specific concern. Ladybirds need to disappear. Biting insects, textile pests, stored product insects, fox prevention, need to be added to commercial.