Product Manager Jun 2011 - Mar 2014
- Given full budgetary responsibility to build a team, and create tools to increase sales and reduce cancellations across the entire Meltwater Group client portfolio (>$120m USD annually across 3 products)
Product Manager Sep 2008 - May 2011
- Responsible for the Meltwater News platform, 100,000 paid clients, in 50+ countries, providing real-time news and social media alerts 24/7
Client Relations Manager Mar 2006 - Aug 2008
- Helped established Meltwater's client relations division and methodology (Turnover > $2,000,000 per annum, increased portfolio by 30%, reduced churn under 10%)
Key Account Manager Sep 2005–Feb 2006
Consultative sales with executives across a wide variety of business sectors, international agencies, government departments, and NGOs