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Troubleshooting

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Partial Address Support

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The use of partial address details can negatively impact the accuracy of sales tax rates. In order to ensure that sales tax is calculated correctly, it is important to have complete address information.
This includes the country, street address, city, state, and zip code .
When any of these details are missing or incomplete, it becomes difficult to accurately determine the correct sales tax rate. As a result, it is important to make sure that all necessary address details are included in order to avoid any potential errors in the calculation of sales tax.
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🔍 | Got this message?

This means that you created a Sales Order/Quote/Estimate with without all the address fields. The tax rate for a partial address is not as accurate and we always recommend to use the full address when possible.

👍 | What to do?

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Do you want to keep the partial address?
Yes, I’m ok with a partial address → Do nothing! just keep in mind that we will ask for the full address when creating an Invoice/Credit Memo.
No, I want the most accurate tax rate → Edit the document, make sure all address fields are updated and click save 💾
Contact for any further assistance.
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