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VA Initial Interview Guide

Joshua Carrasco

Last edited 300 days ago by Joshua Carrasco

Created: [Date]

Effective Date: [Date]

Step 1: Introduction and Greeting

Begin the call with a warm and professional greeting.

Introduce yourself and your company or organization.

Thank the candidate for their interest in the Virtual Assistant position.

Step 2: Confirm Candidate's Knowledge

Verify the candidate's knowledge about your company or organization, in this case, "Cherry Assistant."

Ask them about their understanding of the role and responsibilities of a Virtual Assistant.

Step 3: Skills & Experience Assessment

Inquire about the candidate's niche-specific skills relevant to the tasks they would handle as a VA.

Discuss their prior experience in VA, freelance, or digital work.

Evaluate their ability to manage time and tasks efficiently, including any relevant examples.

Assess their ability to handle difficult clients or customers and ask for examples of such experiences.

Step 4: Technical Proficiencies

Discuss the candidate's technical proficiencies:

Confirm if they have backup power and internet to ensure uninterrupted work.

Verify their familiarity with tools such as Google Suite, Google Calendar, Asana, Slack, and ChatGPT.

Ask if they have a portfolio or work samples to showcase their skills.

Step 5: Availability & Work Style

Inquire about the candidate's current work status and availability.

Confirm whether they can work within the desired time zone (PST or EST).

Assess their time management skills and their plans to upskill if necessary.

Evaluate their proficiency in speaking English.

Discuss their active listening skills.

Determine if they would require additional training for potential client work.

Ensure they are aware of the pay structure and other compensation-related details.

Step 6: Clarify Next Steps

Summarize the interview and provide an opportunity for the candidate to ask questions.

Explain the next steps in the interview process, including any assessments, additional interviews, or tasks they may need to complete.

Step 7: Thank and Conclude

Express appreciation for the candidate's time and interest.

Let them know when they can expect to hear back from you regarding the interview outcome.

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