Strategy

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2H2023 Growth Initiatives

Author:
@Ced Funches
Last Update Date:
Paid Growth Lead:
Product Growth Lead:
Growth Marketing Lead(s):
Stakeholders:
Macro Business Objective: Drive growth in funded accounts
Macro Growth Objective: Bend Customer Acquisition Cost (CAC) curve through low-cost growth strategies that encourage virality.
Secondary Growth Objective: Drive viral coefficient of at least 1.0x
Growth and Growth Marketing KPIs: Blended CAC of $80 and a Viral Coefficient of 1.0x on a run-rate basis by end of 2022

Required Reading:

Strategies are broken down into 4 Core Categories with primary responsibilities laid out
Reactivation Strategies
Primary Responsibility: Growth Marketing, Engineering
Referral Strategies
Primary Responsibility: Growth, Engineering, Product
Free to Use
Primary Responsibility: Product, Engineering, Product
Top of the Funnel Growth
Primary Responsibility: Growth Marketing

Reactivation Strategies

Retargeting Campaign 1: Funded/Open Account Ratio

Author:
@Ced Funches
Target: For Users who Opened Accounts but Didn’t Fund
Strategy: Deposit $100 and we will deposit an additional $50 in your account (final amount not determined)
Rationale: Already made the step of giving over important information to open a brokerage account
Medium: Emails and Push Notifications
Business Objective: Drive growth of funded accounts
Growth Objective: Improve conversion near the bottom of the funnel
Does it Bend CAC Curve?: YES
Viral (VFX) Tactic: YES
Network (NFX) Tactic: NO
Does it improve the Virality Coefficient?: No
Growth Hack Influence: Stash

Retargeting Campaign 2: Coinbase.com

Author:
@Ced Funches
Target: For Users who sign up for Alto Product from Coinbase.com
Strategy: Deposit $100 and we will deposit an additional $50 in your account (final amount not determined)
Rationale: Already made the step of learning about Products while on Coinbase.com
Medium: Emails and Push Notifications
Business Objective: Drive growth of funded accounts
Growth Objective: Improve conversion from Coinbase Traffic
Does it Bend CAC Curve?: YES
Viral (VFX) Tactic: YES
Network (NFX) Tactic: NO
Does it improve the Virality Coefficient?: No
Growth Hack Influence: Stash


Retargeting Campaign 4: Getting Started

Author:
@Ced Funches
Target: For new users signing up for the App
Strategy: Open a brokerage account and we will deposit $35 in your account to get you started (final amount not determined)
Rationale: Remove frictional costs preventing users from experiencing the App
Medium: Emails
Business Objective: Drive growth of funded accounts
Growth Objective: Improve conversion %s to funded accounts
Does it Bend CAC Curve?: YES
Viral (VFX) Tactic: YES
Network (NFX) Tactic: NO
Does it improve the Virality Coefficient?: No
Growth Hack Influence: Stash

Referral Strategies

Referral Campaign: Network Effect

Author:
@Ced Funches
Target: Friends of current users
Strategy: Get your friend to open (and fund) an account and we will give you $50 and your friend $50
Medium: On-App Command Center and Push Notifications
Rationale: Word of Mouth Growth strategy
Business Objective: Drive growth of funded accounts
Growth Objective: Accelerate Growth Curve without increasing CAC by accessing a user’s network
Does it Bend CAC Curve?: YES
Viral (VFX) Tactic: NO
Network (NFX) Tactic: YES
Does it improve the Virality Coefficient?: YES
Growth Hack Influence: Paypal

“Addictive” Referral Campaign: Network Effect

Author:
@Ced Funches
Target: Friends of current users
Strategy: Besides $50 you receive for a friend joining, you enter in a contest to win $5k to put into your brokerage account which is disbursed every quarter. The more friends you invite, the higher the chances.
Medium: On-App Command Center and Push Notifications
Rationale: Word of Mouth Growth strategy
Business Objective: Drive growth of funded accounts
Growth Objective: Accelerate Growth Curve without increasing CAC
Does it Bend CAC Curve?: YES
Viral (VFX) Tactic: NO
Network (NFX) Tactic: YES
Does it improve the Virality Coefficient?: YES
Growth Hack Influence: Robinhood


Gamified Tasks: Network Effect

Author:
@Ced Funches
Target: Followers on Social Media
Strategy: During Sign-up, ask users to share or send info to different social channels based on the onboarding tasks being asked to do. For each share (through the App back-end), we give them $25 into their brokerage account.
Medium: Option in-app as user continues along path
Rationale: Word of Mouth Growth strategy
Business Objective: Drive growth of funded accounts
Growth Objective: Drive growth through social network effects
Does it Bend CAC Curve?: YES
Viral (VFX) Tactic: YES
Network (NFX) Tactic: NO
Does it improve the Virality Coefficient?: YES
Growth Hack Influence: Dropbox
NOTE: Did to closely track economics to avoid increasing CAC

Free to Use

Free Access to Risk Calculator: Loss Aversion Play

Author:
@Ced Funches
Target: users of 3rd party brokerage accounts
Strategy: Let users sign up for App and learn about the risk in the current brokerage accounts. Users can share results on social media.
Medium: At App Greeting
Rationale: Play on over-concentration of risk in RH accounts
Business Objective: Drive growth of funded accounts
Growth Objective: Improve optimization and conversion
Does it Bend CAC Curve?: YES
Viral (VFX) Tactic: YES
Network (NFX) Tactic: NO
Does it improve the Virality Coefficient?: NO
Growth Hack Influence: Sega (vs Nintendo) Campaign in early 1990s; Credit Karma
Note: We cannot link Fidelity Accounts

Play to see what you will make before buying: FOMO Play

Author:
@Ced Funches
Target: users of brokerage accounts
Strategy: Before asking a user to onboard, let the user learn to use and explore the App. After choosing Kits, let the user see the implied gain over 3 years using $1k as an initial investments. Offer to get them started by putting $50 into their account if they open their brokerage account.
Medium: At App Greeting
Rationale: FOMO
Business Objective: Drive growth of funded accounts
Growth Objective: Improve optimization and conversion
Does it Bend CAC Curve?: YES
Viral (VFX) Tactic: NO
Network (NFX) Tactic: NO
Does it improve the Virality Coefficient?: NO
Growth Hack Influence: Credit Karma

Top of the Funnel Growth

Sign up for Beta List and enter to win a free pair of Apple AirPod Pros: Stuffing the Top of the funnel

Author:
@Ced Funches
Target: social media users on Instagram and TikTok
Strategy: Users sign up to be a Beta Tester of Q (on iOS and/or Android) and enter to win a free pair of Apple Pro pros
Medium: Core Social Media Assets
Rationale: play on “free” element for a highly sought after item
Business Objective: Drive growth of top of funnel
Growth Objective: Expand email marketing list with with low CPAs
Does it Bend CAC Curve?: YES
Viral (VFX) Tactic: NO
Network (NFX) Tactic: NO
Does it improve the Virality Coefficient?: NO
Growth Hack Influence: Major Consumer Companies
Note: If this works, the following time, we can offer a Sony PS5


Educational EBook: Brand Awareness and Email Capture

Author:
@Ced Funches
Target: social media users on Instagram and TikTok; traffic to website (and sub-domains)
Strategy: Users give email address to get access to
Education eBook about investing - based of QBits content
Medium: Core Social Media Assets; Website(s)
Rationale: Trust and Education. User is signing up for something he or she wants.
Business Objective: Drive growth of top of funnel
Growth Objective: Expand email marketing list with with low CPAs
Does it Bend CAC Curve?: YES
Viral (VFX) Tactic: NO
Network (NFX) Tactic: NO
Does it improve the Virality Coefficient?: NO
Growth Hack Influence: HubSpot, etc
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