👋 Hello there!
Welcome to my first Coda doc. With this guide, you can view an inside look on a few things I’ve been focusing on to prepare for my upcoming interview with Zoom.
Use the Table of Contents to easily navigate to a section of your choice.
💭 Why Zoom?
Zoom has always been a constant in my adult life, both personally and professionally. Through training webinars, virtual pandemic gatherings, and new hire 1:1s in a remote work world, Zoom has been an integral part of my day-to-day. Because of this, I’ve learned a few things.
“Trusted by businesses, loved by people”
At its core, Zoom is an accessible and empathetic tool.
⭐ Real life happens there: When I think of Zoom, I don’t just think of another tool in the belt of work productivity. I view Zoom as a people connector, a free and accessible resource that allows individuals from all walks of life, interests, and backgrounds to come together. In other words, it’s a tool where learning and human emotion are shared, not just meeting notes.
⭐ Free high-quality product education: When it comes to getting users up to speed, Zoom goes above and beyond via their Learning Center, Support Center, Community forum, blog, and more. Needless to say, I’m impressed that Zoom recognizes the value of documentation and various learning methods.
What I’m trying to say is, I’d love to contribute to a culture like Zoom that prioritizes accessibility, empathy, and high-quality docs!
🗒️ Candidate requirements and qualifications
View the table below to learn more about some of Zoom’s technical writer requirements and my directly-related qualifications.
Zoom Technical Writer Requirements
✍️ Resume and content portfolio
❓Questions for the recruiter
What does the interview process look like for this role? What are some actions Zoom is taking to prevent another layoff? Any philosophies to share? Beyond the qualifications listed in the job description, what are some qualities the hiring manager is looking for in a candidate? How do you measure individual success at Zoom? Do you utilize performance reviews, OKRs, or any other processes to determine this? While Zoom is an expert in virtual collaboration, are there any in-person offerings that new hires can take part in? Anything else to share about the culture?