Cherwell Support Ticket

If you’ve submitted a Palisades HELP TICKET, and the issue is more than we can handle in the school, please follow these directions to submit a Cherwell ticket.

Click

HERE⁠

to start a Cherwell Support Ticket for Tech Support (also found on CMS Employee Intranet)

Scroll down to Quick Tickets

Complete all fields prompted once issue is identified

If you do not find your need in Quick Tickets, click on Technology Services for the Technology Services catalog.

For PowerSchool support, call 980-343-5736

Option #2 PowerSchool

Option #3 Technology Services

⁠

Matt Weber | Technology Facilitator |

matthewj.weber@cms.k12.nc.us⁠

Help Ticket⁠

⁠

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