Canny: Customer Feedback Management Tool
Zefi AI: Extract value from users' feedback
Tool to unify and categorize all customer feedback from multiple sources automatically with AI
How to Set Up An Effective Product Discovery Team
What are Product Discovery teams and how to set up one in an enterprise
Example of Product Discovery and Delivery Process with one team
How the discovery process could be included in an Agile Product development process
Calculate the ROI of Customer Discovery Step-by-step
Tracking the impact of UX Research: a framework
Jobs-to-be-Done Opportunity Score calculation
How to Escape the Delivery Trap (and Find Time for Discovery)
6 ways to do product discovery in both the Problem Space and the Solution Space
The Role of User Research in a Continuous Discovery World
3 ways of getting value out of user researchers
The Top 5 Methods of Continuous Discovery & UX Research
A selection of the top 5 methods for continuous discovery and when you should choose them
A Case in Product Discovery
A well-written real world (fictional) example for Product Discovery
13 ways to free up time for Product Discovery
13 actions to not be stuck in the Delivery
A step-by-step guide for conducting better product discovery
A guide to use the Double Diamond approach for conducting Product Discovery
How to Use the Customer Interview Pyramid?
A framework to improve your communication during customer interviews and get more insights from them
Types of User Interviews and When to Use Them
Difference between structured, semi-structured, and unstructured user interviews and when to use them
What is UX Research: The Ultimate Guide for UX Researchers
Comprehensive guide on UX Research with tips and best practices from leading industry experts
Questions to ask during a customer interview
What is the 5-Why technique and how to use it
How to Run a User Interview (Emmett Shear)
Y Combinator Lecture from Emmett Shear, Former CEO of Twitch, on how to run user interviews
It’s Time To Challenge Your Data! How To Overcome Survivorship Bias?
Why Survivorship bias can be harmful to your product and how to overcome it
Product Discovery is a Team Sport
Techniques to involve the whole team in the Discovery process
Lean Product Discovery Guide
A guide used to help run 4-6 weeks Lean Product Discovery workshops.
A case study: How our own product discovery made us pivot Reveall towards product discovery
Reveall’s former CEO describe how product discovery led him and his team to adjust their thinking, pivot and change their product
The Jobs-to-be-Done Canvas
Mastering Customer Discovery: Avoiding Pitfalls and Perfecting the Process
Common pitfalls of customer discovery and effective strategies to improve your customer discovery process
Product Discovery Recipes
An handbook to help you create a successfull discovery culture and process
The importance of collaboration in product discovery (and how to get it right)
How to do product discovery collaboratively
Problem Statement Template
Design Sprint Kit by Google
Open-source resource for learning, planning, and start using Google’s Design Sprint methodology
Otter.ai - AI Meeting Note Taker & Real-time AI Transcription
When to Use Which User-Experience Research Methods
A guide to choose the right UX Research Method
Product Discovery Kick Off Workshop
Assumption Tracker Template and Example
How can we figure out what customers are willing to pay?
How to validate customer willingness to pay before launching your new pricing plan
Measuring and maximizing customer value
Summary of The Lean Product Playbook by Dan Olsen
Testing User Delight Using the Kano Model with Stefanie Stanislawski, Senior PM at Personio
A walkthrough of the Kano Model and how you can use it to validate your ideas
How to: Build products that are valuable to your customers
Detailed newsletter issue on how to actually create value for your target customers. From scratch, up until ex-post analysis.
Case study: How 3 startups built their customer discovery practice
Insights and challenges faced by three real startups while doing Product Discovery
What if your customers don’t want to talk to you?
Extensive newsletter issue on the common problems usually faced when starting with continuous customer discovery and how to troubleshoot them
The Mom Test by Rob Fitzpatrick
Build Better Products by Laura Klein
Continuous Discovery Habits by Teresa Torres
Jobs-to-be-Done by Des Traynor
The Lean Product Playbook by Dan Olsen
The Innovator's Dilemma by Clayton M. Christensen
The Lean Startup by Eric Ries
Change by Design by Tim Brown
Sprint by Jake Knapp, John Zeratsky, and Braden Kowitz
Escaping The Build Trap by Melissa Perri
What is Product Discovery? [Process, Methods, and Benefits]
An introductory guide on what is the Product Discovery and why you should care about it
Sense and Respond by Jeff Gothelf and Josh Seiden
Introduction to Modern Product Discovery - Teresa Torres
A keynote about the foundations of Modern Product Discovery and how to kick start with it
Escaping the Build Trap - Melissa Perri
Melissa Perri explains how businesses need to restructure their thinking to focus on finding value for the user through experimentation to achieve business goals
What Is Continuous UX Research?
How continuous UX research differs from traditional UX research and how to start doing weekly user research
Continuous Discovery
What is Continuous Discovery and Continuous Delivery
The Best Continuous Discovery Teams Cultivate These Mindsets
A speech from Teresa Torres that highlights 3 mindsets shared by the best product teams in the world
6 Guiding Principles for Effective Product Discovery
6 principles that should guide you while doing Product Discovery
What is “Continuous Discovery”?
Why Continuous Discovery is important and how to make it part of your team’s culture
Product Discovery: The Key to Achieving Product-Market Fit
How Product Discovery can help you reaching Product-Market Fit
How to Use the Product Discovery Loop to Find Product-Market Fit
Reach Product-Market Fit before building your product with the Product Discovery Loop
Product Discovery: A Practical Guide for Product Teams by Tim Herbig
Hands-on guide to help you design and implement your own Product Discovery process
The Product Discovery Playbook 2.0 by Productboard
A playbook for starting conducting product discovery and common pitfalls to avoid
A Complete Product Discovery Guide by David Pereira
35 minutes of applicable insights and examples on Product Discovery
Codifying the product discovery process
How your product organization can be better at Discovery
Discovery vs Delivery (or is it discovery, and delivery)
Why Discovery and Delivery should not be seen as two separate things
How to Conduct Customer Interviews That Deliver Valuable Insights
Conduct a customer interview in 7 steps
How to interview customers
A comprehensive guide to start interviewing customers if you have never done it
What Are the Best Customer Interview Questions?
Difference between research questions and customer interview questions
General protocol for customer interviews from Michele Hansen
6 tips from Michele Hansen on conducting customer interviews
Product Discovery: The Modern Team's Guide to Building Great Products
A guide that covers the basics of product discovery
12 basic rules of a customer interview
12 insights from the book Deployed Empathy by Michele Hansen
Deploy Empathy: A practical guide to interviewing customers by Michele Hansen
Why should we care about our customers' feelings? - Build Your SaaS | Podcast on Spotify
An interesting interview with Deploy Empathy’s author, Michele Hansen
User Research Crash Course for Product Managers
A quick and dirty foundational understanding of User Research
8 Customer Discovery Questions to Validate Product Market Fit for Your Startup
8 Customer interview questions to see if your startup found the Product-Market fit
Testing Business Ideas: A Field Guide for Rapid Experimentation by David Bland and Alexander Osterwalder
3 questions user research can answer about the future of your digital product (and a few it can’t)
Three types of questions user research is most useful in answering
Continuous Interviewing course
10-day free email course to get started with customer interviews
Product Discovery Doc - Notion
Customer Feedback Log Template
Build better products with continuous product discovery | Lenny’s Podcast
Teresa Torres interviewed by Lenny on continuous discovery
Becoming evidence-guided | Itamar Gilad (Gmail, YouTube, Microsoft) | Lenny’s Podcast
Itamar Gilad interviewed by Lenny on becoming evidence-guided
The UX Research reckoning is here | Judd Antin (Airbnb, Meta) | Lenny’s Podcast
Judd Antin interviewed by Lenny on the future of UX Research
A 4-step guide for day-to-day product discovery
A 4-step guide to successful product discovery from the former Babbel’s Head of Product
IDEO’s Design Kit
Collection of techniques and tips collected by IDEO to adopt a human-centered design
How to Find Customers to Validate your Idea
List of channels where to find customers to interview
When Coffee & Kale Compete by Alan Klement
Idea Validation Playbook
A repository of techniques to validate any product idea and move fast
Opportunity Solution Tree template
Template to break down a desired outcome into opportunities for the product to meet user needs
How to recruit B2B UX research participants
A comprehensive guide to find research participants if you’re in a B2B business
Lessons from a Cellist (or, what product people can learn from user research) Conor Walsh, Duolingo
A talk that explores how qualitative user research became part of Duolingo’s product development process
Addressing the Challenges of Product Discovery — Q&A Edition
All the most common questions about the Product Discovery replied in an article
Create products that people love by validating your idea first
3-step strategy on how to validate B2B ideas with real examples
Product Talks – How product teams work in TUI Musement
Interview with Carlo Banfi, Head of Product in TUI Musement, on how their Product Team is organized and how they tackle new product launches
Customer Interview Template
Template to guide you through your first customer interviews
Itamar Gilad’s Newsletter