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Competency Test

HR ASSISTANT COMPETENCY TEST

Submission Format: Coda Doc, Google Doc, or PDF Use tables, visuals, or formatting tools to improve clarity where relevant.

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🕓 Estimated Time: 2 hours

Scenario-Based Tasks – 45 min

Adaptability & Process Thinking – 25 min

Training & Development – 25 min

Communication & Team Alignment – 10 min

Self-Management & Execution - 15 min

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Section 1: SCENARIO-BASED TASKS

⏱️ Time: ~45 minutes

Task 1: Hiring Pipeline Optimization

You notice that a high number of candidates are being disqualified after the first interview (10-minute screening) due to poor alignment with Belle Muse’s work ethic and pace.

Prompt: Outline a plan to improve the candidate sourcing and screening process for Sales Agents. Include:

1 key change to increase alignment with role expectations

Adjustments to outreach messaging (examples based on Belle Muse values)

1 idea to test candidates more effectively pre-interview

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Task 2: Insightful Activity Monitoring

You’ve submitted weekly Hubstaff reports, but your summaries have lacked insight. You’re now expected to turn raw activity data into actionable suggestions.

Prompt: Given the mock data below, submit:

1 productivity insight

1 team-wide suggestion

1 recommendation to improve performance for Sales Agent B

Table 2

Table 2

Team Member

Hours Logged

Active Time %

Notes

Sales Agent A

84%

Peak sales on Tuesday PM shift

Sales Agent B

61%

Repeated idle time; low upsell rate

Sales Agent C

88%

Highest response rate; experimenting with FOMO tactics

There are no rows in this table

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Section 2: ADAPTABILITY & PROCESS THINKING

⏱️ Time: ~25 minutes

Task 3: Recruitment Drop-Off Problem

You’re tracking the recruitment funnel and notice that 60% of applicants drop off between DM outreach and completing the screening form. This is slowing down the funnel and harming your 24-hour progression KPI.

Prompt:

Identify 1 potential cause of the drop-off

Propose 2 solutions or improvements you’d test

Explain how you’d measure success

Optional: Include a simple visual of your proposed funnel

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Section 3: TRAINING & DEVELOPMENT

⏱️ Time: ~25 minutes

Task 4: Building a Feedback Loop for Team Training

Some team members submit low-quality SOPs or struggle to adopt new processes. As an HR Assistant, you want to help identify who needs support and make sure your training suggestions are effective.

Prompt: Design a basic system for:

Identifying underperforming or confused team members

Proposing training support (live calls, async content, 1:1s, etc.)

Tracking each person’s engagement and progress

Evaluating impact after 30 days, and adjusting as needed

Optional Bonus: Add 1 KPI you'd track to monitor training outcomes.

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Section 4: COMMUNICATION & TEAM ALIGNMENT

⏱️ Time: ~10 minutes

Task 5: Slack Message Simulation

You need to remind all Managers to submit their team’s updated SOPs by Monday EOD. You must be clear, professional, and collaborative — no micromanaging.

Prompt: Write a Slack message to the #management channel that:

Reflects Belle Muse tone

Sets a clear deadline

States the purpose and outcome

Encourages proactive behavior

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Section 5: SELF-MANAGEMENT + DAILY EXCECUTION

⏱️ Time: ~15 minutes

Task 6: Workday Reporting

You manage your workday and report end-of-day summaries.

Prompt:

Build a sample daily tracker (Coda table or table mockup) including task, priority, time estimate, and status. Think of these questions to help you create your tracker:

Include: task status, priorities, and end-of-day notes

What do you do if you miss your daily KPIs?

What’s your system for tracking unfinished tasks and planning the next day?

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✅ Submission Tips:

Submit as a Coda Doc, Google Doc, or PDF

Use visuals when relevant (tables, checklists, process flows) to communicate structure

Be specific, fast, and clean — done well > done fancy

Treat this like a work simulation, not an exam

Follow the submission instructions in the application process

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