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Last edited 516 days ago by Ashton Coghlan

JTBD interview questions about decision-making:

Universal Question

“Can you take me through a decision you are currently struggling with?”

Follow up questions:

Inputs

How should you balance your gut feeling with analytical thinking when making decisions?

How should you ensure that you have all the necessary information before making a decision?

Can you describe a time when you had to make a decision based on incomplete or conflicting data?

How should you handle making decisions in a highly emotional or stressful situation?

Can you tell me about a time when you had to make a decision that involved conflicting information?

How should you factor in ethical considerations when making decisions?

How should you balance rational thinking with intuition when making decisions?

How should you gather and evaluate information when making decisions?

How should you balance the need for data and analysis with the need for intuition and experience when making decisions?

How should you ensure that you are not making decisions based on assumptions or biases?

How should you ensure that you are considering multiple perspectives and viewpoints when making decisions?

How should you ensure that you are not making decisions based on groupthink or conformity?

How should you prioritize different factors when making decisions?

Can you describe a decision-making process you went through that involved seeking outside expertise or advice?

Can you tell me about a time when you had to make a decision that went against your intuition?

Can you describe a decision-making process you went through that involved analyzing historical data or trends?

Outputs

How should you prioritize between different options when making a decision?

How should you ensure that you are not overlooking any potential options or alternatives?

How should you ensure that your decision-making process is unbiased and fair?

How should you balance the need for consensus with the need for quick decision-making?

How should you weigh multiple options and trade-offs?

Outcomes

How should you ensure that you are considering the long-term impact of your decisions?

How should you balance short-term and long-term considerations when making decisions?

How should you handle making decisions that have long-term consequences?

What is your approach to evaluating the potential outcomes of a decision before making it?

Can you describe a decision-making process you went through that involved evaluating the potential impact on different generations or future generations?

Can you describe a decision-making process you went through that involved evaluating the potential impact on the broader community or society?

Can you describe a decision-making process you went through that involved evaluating the potential impact on the environment or sustainability?

Can you describe a decision-making process you went through that involved evaluating the potential impact on different stakeholders?

Insights

How do you reflect on a decision?

Where do you keep your reflections?

How do you determine whether or not you made a good decision?

Past Decisions

Recent

Can you tell me about a recent decision you had to make?

What factors did you consider before making the decision?

What information sources do you rely on when making that decision?

Regret

Can you think of a time when you made a decision you later regretted? What did you learn from that experience?

What are some of the biggest challenges you face when making decisions?

Can you tell me about a decision you made that you regretted? What did you learn from that experience?

Proud

Can you tell me about a decision you made that you felt proud of?

Can you give me an example of a decision you made that had a positive impact on your life or career?

Limited Information

Can you tell me about a time when you had to make a decision with limited information?

Can you describe a decision-making process you went through that involved evaluating potential risks and rewards?

How should you handle making decisions when there is limited or incomplete data available?

Difficult

Can you tell me about a time when you made a difficult decision? How did you come to a resolution?

What is the most difficult decision you've ever had to make? How did you handle it?

Speed

Can you tell me about a time when you had to make a decision quickly and under pressure?

Can you tell me about a time when you had to make a decision with limited time?

How should you handle making decisions when there is limited time available?

How should you stay focused and avoid distractions when making important decisions?

How should you handle making decisions in a fast-paced and dynamic environment?

How should you balance the need for taking action with the need for careful deliberation when making decisions?

Collaborative

Can you describe a decision-making process you went through that involved gathering feedback from others?

How important is collaboration and seeking advice from others in your decision-making process?

How should you balance the need for individual autonomy with the need for group decision-making?

How should you balance the opinions of others with your own judgment when making decisions?

How should you balance the need for consensus with the need for decisive action when making decisions?

Conflicts

Can you tell me about a time when you had to make a decision that impacted multiple stakeholders with different interests?

Can you tell me about a time when you had to make a decision that involved managing conflicting priorities?

Can you describe a decision-making process you went through that involved prioritizing conflicting goals or objectives?

How should you prioritize the importance of different goals or objectives when making decisions?

How should you handle making decisions when there are conflicting priorities?

How should you balance the needs and wants of different stakeholders when making decisions?

Misc

Can you tell me about a decision that you delegated to someone else? How did you ensure they made the right decision?

Can you tell me about a decision you made that didn't turn out as you expected? How did you adjust?

Can you tell me about a decision you made that had a negative impact on your life or career?

Can you tell me about a decision you made that involved taking into account ethical considerations?

Can you describe a decision-making process you went through that involved changing your mind or opinion?

Can you describe a decision-making process you went through that involved negotiating with others?

Can you tell me about a time when you had to make a decision that was unpopular with others?

Can you describe a decision-making process you went through that involved evaluating the potential impact on different cultures or societies?

Can you tell me about a time when you had to make a decision that required you to balance competing values or priorities?

Can you tell me about a decision you made that was influenced by external factors or circumstances?

Can you describe a decision-making process you went through that involved analyzing multiple scenarios or possibilities?

Can you tell me about a decision you made that required you to think outside the box?

Can you tell me about a time when you had to make a decision with incomplete or uncertain information?

Can you tell me about a decision you made that required you to balance short-term versus long-term considerations?

Can you describe a decision-making process you went through that involved balancing financial and non-financial considerations?

Can you tell me about a decision you made that required you to step out of your comfort zone?

For Academics

Avoid Biases

How should you ensure that your personal biases or assumptions don't interfere with your decision-making?

Innovation

How should you balance the need for innovation and creativity with the need for practicality and feasibility when making decisions?

Risk

How should you handle the potential consequences of a decision that has a low level of risk?

How should you balance the need for speed with the need for thoroughness when making decisions?

Can you describe a decision-making process you went through that involved managing risk?

Can you tell me about a time when you made a decision that involved taking a risk?

How should you deal with the potential risks and uncertainties associated with a decision you've made?

How should you assess risk when making decisions?

How should you ensure that you are not overlooking any potential risks or downsides when making decisions?

How should you cope with the potential consequences of a decision that has a high level of risk?

How should you balance the need for taking calculated risks with the need for avoiding potential downsides or failures?

Confidence

How should you stay motivated and confident when making difficult decisions?

Emotions

How should you handle making decisions in a high-stress environment?

How should you ensure that you are not letting your emotions or biases cloud your judgment when making decisions?

What role does emotion play in your decision-making process?

How should you handle making decisions in a high-pressure or high-stakes situation?

Complex

How should you handle making decisions in a complex or uncertain environment?

How should you make a decision that involves multiple steps?

Misc

How should you balance the need for data-driven decision-making with the need for intuition and creativity?

Should you be more analytical or intuitive when making decisions?

How should you handle making decisions when there is limited information available?

How should you typically approach decision-making? Do you have a process or method you use?

How should you handle uncertainty and ambiguity when making decisions?

How should you decide when it's time to change course on a decision you've made?

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