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User Churn (As of July 2021)
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What types of new customers are unsubscribing?

Does Onboarding Matter?

% Chance a Customer Stays After 30 days (Onboarded or Not)
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Created with Highcharts 9.3.1Onboard Status% Retained (January)% Retained (June)CompletedWaved0.740.760.780.80.820.840.860.880.90.92
Customer’s that get onboarded still have about a 15% greater chance of staying after 30 days than customers who have their onboarding waved.

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