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User Churn (As of April 2022)
What types of new customers are unsubscribing?
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What types of new customers are unsubscribing?

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What Accounts Are Leaving Now?

Types of New accounts leaving 2021 Q1(Based on subscription level)
1
⁠
Types of New accounts leaving 2022 Q1 (Based on subscription level)
5
⁠
Types of new accounts leaving Q1(Solo v. Teams) 2021
0
⁠
Types of new accounts leaving Q1 (Solo v. Teams) 2022
5
⁠
This data continues to show that, overtime, new accounts churn rate based on subscription level may not have a huge impact on churn rate, as it is constantly changing month after month.
It seems that as PhoneBurner gets better at servicing new teams, less of them are leaving, and I believe that as we continue to get better, less and less of new PB team accounts will be churning after only a month or two.

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