Skip to content
Gallery
User Churn (As of April 2022)
What types of new customers are unsubscribing?
User Churn Data
User Churn Data Updated - Added
More
Share
Explore
What types of new customers are unsubscribing?

icon picker
Churn Based on Discounts

This data comes from 2020-2022
Discounts 1 month
3
⁠

Discounts 1 year
3
Discount
1 month retention
1 year retention
Number of customers in the last 2 years
1
Got a discount
86.3%
35.5%
831
2
No discount
80.3%
25.5%
5619
There are no rows in this table
166.6%
Sum
61%
Sum
⁠

Chart of Discounts
3
⁠
The data shows that 13% of customers in the last two years have gotten some kind of discount and the majority of those customers had slightly better short and long term retention compared to customers that pay full price. This could be the case because more of our premium team accounts get discounts, and most of those teams have better churn. We should also consider how we can get more user’s discounts because that may increase our overall retention rate.

Discounts
3
⁠
Want to print your doc?
This is not the way.
Try clicking the ⋯ next to your doc name or using a keyboard shortcut (
CtrlP
) instead.